Summary
Overview
Work History
Skills
Languages
Timeline
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Shanshan Yang

Melbourne,VIC

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Pharmacy Assistance

Better Value Pharmacy
Box Hill, Vic
07.2017 - Current
  • Maintained pharmacy counter and related areas in clean, neat and organized fashion.
  • Greeted customers upon arrival at the pharmacy counter.
  • Delivered quality care to customers through close collaboration with pharmacist.
  • Restocked shelves and prepared expired drugs for return.
  • Tracked expiration dates for all drugs in stock and discarded expired items according to regulations.
  • Processed payments from customers using cash registers and debit and credit card terminals.
  • Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
  • Performed filing, copying, faxing and other clerical tasks.
  • Participated in staff meetings discussing new developments within the pharmacy profession.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Assisted pharmacist in daily operations tasks and administrative tasks.
  • Counted and balanced cashier drawers.
  • Built and maintained productive relationships with employees.
  • Processed pharmacy payments by ringing up customers on cash register and handling cash and credit transactions.
  • Greeted customers to determine wants or needs.
  • Scanned items and checked pricing on cash register for accuracy.

Skills

  • POS System Operation
  • Ordering and Stocking Medications
  • Processing Payments
  • Resolving Customer Issues
  • Resolving Complaints
  • Operating Register
  • Accepting Payments

Languages

Chinese (Mandarin)
Native/ Bilingual

Timeline

Pharmacy Assistance

Better Value Pharmacy
07.2017 - Current
Shanshan Yang