Shantanu Srivastava
Springfield Central
Summary
Hardworking and reliable student with experience at SUBWAY® Restaurants and Northline Transport, excelling in customer satisfaction and teamwork. Experienced at working in a fast paced environment while still ensuring customer satisfaction and quality control. Time management, customer service skills and teamwork acquired through working at Subway. Detail oriented, problem solving and attention to detail with a willingness to learn acquired through Northline.
Overview
3
3
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
12.2023 - 05.2024
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Greeted guests, promoted specials, and took orders.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
Administrative Assistant
Northline Transport
05.2023 - 07.2023
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Team Member
Boost Juice
07.2021 - 02.2022
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Bachelor of Science - Computer Science
University of Queensland
Brisbane, QLD 04.2001 -
High School Diploma -
Brisbane State High School
Brisbane, QLD11.2022
Skills
Quality control measures
Willingness to learn
Customer satisfaction focus
Teamwork and collaboration
Data entry
Computer skills
Microsoft Word
Microsoft Excel
Problem-solving
Time management
SQL scripting
Python
Timeline
Sandwich Artist
SUBWAY®Restaurants
12.2023 - 05.2024
Administrative Assistant
Northline Transport
05.2023 - 07.2023
Team Member
Boost Juice
07.2021 - 02.2022
Bachelor of Science - Computer Science
University of Queensland
04.2001 -
High School Diploma -
Brisbane State High School
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