Shantel Koost
Summary
Proven Administrative and Area Manager with a track record of enhancing operations and exceeding targets at Ehlers Family Pty Ltd. Expert in organization and time management, along with a friendly, positive attitude. Excelled in mentoring staff and streamlining processes, achieving excellent productivity.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Administrative Manager
Koost's Tiling
11.2018 - Current
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
Area Manager
Ehlers Family Pty Ltd
12.2008 - 11.2018
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
High School Diploma -
St Columban's College
Caboolture, QLD11.2008
Skills
- Patience and Empathy
- Adaptive Teaching Styles
- Assertiveness and Confidence
- Friendly, Positive Attitude
- Dependable and Responsible
- Verbal Communication
- Organization and Time Management
Certification
- Certificate IV Retail Management
- Certificate II Business
- Certificate II Hospitality
Timeline
Administrative Manager
Koost's Tiling
11.2018 - Current
Area Manager
Ehlers Family Pty Ltd
12.2008 - 11.2018
High School Diploma -
St Columban's College
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