Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Shantell Berastegui Rivas

Brisbane,QLD

Summary

Dedicated professional with experience in the food service industry. Skilled in maintaining cleanliness, handling cash transactions, and fostering team collaboration to enhance customer satisfaction. Committed to delivering exceptional service and resolving challenges effectively.

Overview

3
3
years of professional experience
3
3
Certifications

Work History

Barista

mocha grande
Springfield lakes, QLD
02.2025 - Current
  • Maintained cleanliness of work areas and equipment throughout shifts.
  • Operated cash register and handled transactions accurately.
  • Collaborated with team members to ensure efficient service during peak hours.
  • Monitored inventory levels and restocked supplies as needed.
  • Engaged with customers to create a welcoming and friendly atmosphere.

Waitress

spanish centre
Acacia Ridge, QLD
03.2023 - 09.2024
  • Provided friendly and efficient service to guests in a fast-paced environment.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Assisted in training new staff on menu items and service protocols.
  • Resolved customer complaints professionally to enhance dining experience.
  • Developed positive relationships with regular customers through friendly conversation.
  • Greeted customers, answered questions, and recommended specials to increase profits.

Education

High School Diploma -

Springfield Central State High School
Springfield Central, QLD
11-2025

Skills

  • Customer service
  • Team collaboration
  • Problem resolution
  • Time management
  • Cash handling
  • Inventory control

Languages

Spanish
Native/ Bilingual

Certification

10971NAT - Certificate IV in Justice Studies

Timeline

Barista

mocha grande
02.2025 - Current

Waitress

spanish centre
03.2023 - 09.2024

High School Diploma -

Springfield Central State High School
Shantell Berastegui Rivas