Shantelle Blair
MARIAN,QLD
Summary
Personable and dedicated customer service representative. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. I contribute positively to my team environment, displaying strong communication skills and proactive approach.
Overview
3
3
years of professional experience
Work History
Customer Service Assistant
Target
Mackay, QLD
12.2023 - Current
- Customer Service Assistant in all departments
- Decant – Working stock
- Utilized problem solving skills to resolve customer issues quickly and efficiently.
- Assisted in ringing up sales at registers and bagging merchandise.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Apprentice Beauty Therapist
Ella Bache Mackay
Mackay, QLD
01.2023 - 07.2023
- Scheduled appointments for customers using internal software system.
- Displayed merchandise to present visually appealing arrangements that drive sales.
- Operated cash registers to receive payments from patrons.
- Conducted pre-treatment consultations to assess client's needs and provide relevant information regarding available options.
- Provided facial massage, waxing, tinting, manicures and pedicures for clients.
- Followed strict hygiene protocols while performing treatments such as sterilizing equipment before use.
- Managed reception area duties such as answering phone calls and dealing with queries from potential customers.
Customer Service Cashier
Woolworths Supermarket
Walkerston, QLD
05.2022 - 05.2023
- Managed cash register operations using POS system and processed sales and returns.
- Provided assistance in unloading delivery trucks when necessary.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Performed opening and closing procedures, including counting and balancing cash drawers.
- Checked personal identifications during alcohol and tobacco sales.
Model for Belle Le Chic
New York Fashion Week
New York City, USA
09.2022 - 10.2022
- Walking in 5 different fashion shows in New York City for Fashion Week 2022
- Managed time efficiently in order to complete multiple assignments within deadlines.
- Attended photoshoots and modeled garments for catalogues, magazines, websites, and other print media.
- Attended casting calls, fittings, shows and shoots.
- Promoted and showcased clothing, shoes & jewelry
Childcare Assistant
Petit Early Learning Childcare Centre
Marian, QLD
08.2022 - 09.2022
- Cared for children in institutional settings.
- Instructed children in eating, resting and restroom habits.
- Communicated effectively with parents and guardians about children's daily activities and progress.
- Assisted children with hygiene tasks, including handwashing and bathroom breaks.
- Kept records of daily observations and information about activities, meals served and medications administered.
Education
Year 7 - Year 11 - English, Math, Tourism, Business studies, Early childhood studies, Hospitality & catering
Mirani State High School
12-2023
Skills
- Teamwork
- Customer service
- Point of sale operation
- Independence
- Organisational skills
- Time management
References
- Christine Barberel, Woolworths Supervisor, 0477 142 150
- Amanda Ward, Target Store Manager, 0439 023 298
Personal Information
Date of Birth: 06/11/2006
Skills Interests
- Teamwork and independent work experience at Woolworths/Target
- 5 years modeling for Brooke Lee Modeling/deportment school
- Waitressing for Note Park Grazing Co.
- Babysitting for family friends
- Enjoy hanging out with friends & family
Timeline
Customer Service Assistant
Target
12.2023 - Current
Apprentice Beauty Therapist
Ella Bache Mackay
01.2023 - 07.2023
Model for Belle Le Chic
New York Fashion Week
09.2022 - 10.2022
Childcare Assistant
Petit Early Learning Childcare Centre
08.2022 - 09.2022
Customer Service Cashier
Woolworths Supermarket
05.2022 - 05.2023
Year 7 - Year 11 - English, Math, Tourism, Business studies, Early childhood studies, Hospitality & catering
Mirani State High School
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