Shantelle Rosenberg
Dysart,QLD
Summary
Hardworking, highly motivated, eager to lend combined knowledge and skills to enhance business performance. Operates both individual or as part of a team. Reliable worker with excellent communication skills, time management, and computer skills. Possesses a current driver's license and has a strong work ethic. Willing and wanting to learn new skills.
Overview
22
22
years of professional experience
Work History
Postal Worker
Dysart News and Post
03.2018 - Current
- Supported colleagues in managing high-volume periods through effective teamwork and communication during peak mailing seasons.
- Strengthened relationships with local communities through courteous interactions while delivering their essential correspondence daily.
- Improved mail delivery efficiency by organizing and sorting mail according to delivery routes.
- Handled large volumes of mail with precision and accuracy, minimizing errors and ensuring timely delivery to recipients.
- Managed time effectively to complete assigned tasks within tight deadlines during high-volume periods or inclement weather conditions.
Assistant Store Manager
Terry White Chemists
01.2007 - 06.2012
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Staff Rosters and Wages.
Produce Manager
Woolworths
11.2002 - 01.2007
- Trained and supervised produce staff for optimal performance and adherence to company policies.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
- Managed product rotation to minimize waste, optimizing freshness and quality of available goods.
- Coached and mentored new team members.
- Staff Rosters
Education
Certificate II in Business -
Rockhampton State High School
Rockhampton, QLD09.2002
Timeline
Postal Worker
Dysart News and Post
03.2018 - Current
Assistant Store Manager
Terry White Chemists
01.2007 - 06.2012
Produce Manager
Woolworths
11.2002 - 01.2007
Certificate II in Business -
Rockhampton State High School
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