SHAO-CHUN YOU
466 George St, Brisbane City QLD 40,QLD
Summary
I am Andy, a 29-year-old Taiwanese girl. I will be moving to Australia in May.
I enjoy reading and music. I have worked as an E-commerce assistant for 4 years in Taipei. My English is pretty limited，I have decided to take a gap year to learn something new in Australia, which is why I am here. I consider myself a tidy, orgazined and responsible person.
Overview
9
9
years of professional experience
Work History
E-commerce Assistant
C&Chat
B1.No.237,Jixian Rd.Luzhou Dist.NewTaipeiCity
08.2018 - 04.2023
- Photographed merchandise and prepared written descriptions of items for auction on company website.
- Implemented and followed proper controls and guidelines to enable maximum e-commerce volume.
- Displayed and organized product on inventory shelves in e-commerce storeroom.
- Integrated photographs of merchandise into corporate e-commerce software.
- Focused on continuous quality and customer service improvement in e-commerce operations.
- Interacted with and sold to e-commerce customers and delivered prompt and courteous service.
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
Convenience Store Clerk
7-11 Convenience Store
No.71,Chang'an St.SanchongDist.NewTaipei City
04.2014 - 06.2018
- Complied with company guidance and state and federal laws to control sales of tobacco, alcohol products.
- Stocked merchandise on display shelves and racks to provide good selection for customers.
- Assisted customers by answering questions and fulfilling requests.
- Performed inventory control, such as counting, and stocking merchandise.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
- Operated POS systems to accurately process customer purchases.
- Provided correct change for purchases to avoid customer confusion or disputes.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Received inventory from vendors and entered merchandise into inventory database to keep accurate records.
- Followed cash handling, inventory accountability and fueling station procedures as part of operations.
- Met safe food handling protocols to comply with company, [ Taiwan ] health department and industry standards.
Education
Bachelor of Science - DEPARTMENT OF ESPORT，DIGITAL GAME，AND ANIMATION DE
Taipei University of Marine Technology.
Tamsui Dist., New Taipei City, Taiwan06.2017
Skills
- PC Installation
- Online Platforms
- Administering Social Media Accounts
- Google Ads
- E-Commerce
Timeline
E-commerce Assistant
C&Chat
08.2018 - 04.2023
Convenience Store Clerk
7-11 Convenience Store
04.2014 - 06.2018
Bachelor of Science - DEPARTMENT OF ESPORT，DIGITAL GAME，AND ANIMATION DE
Taipei University of Marine Technology.