Summary
Overview
Work History
Education
Skills
Timeline
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SHAO-CHUN YOU

466 George St, Brisbane City QLD 40,QLD

Summary

I am Andy, a 29-year-old Taiwanese girl. I will be moving to Australia in May.
I enjoy reading and music. I have worked as an E-commerce assistant for 4 years in Taipei. My English is pretty limited，I have decided to take a gap year to learn something new in Australia, which is why I am here. I consider myself a tidy, orgazined and responsible person.

Overview

9
9
years of professional experience

Work History

E-commerce Assistant

C&Chat
08.2018 - 04.2023
  • Photographed merchandise and prepared written descriptions of items for auction on company website.
  • Implemented and followed proper controls and guidelines to enable maximum e-commerce volume.
  • Displayed and organized product on inventory shelves in e-commerce storeroom.
  • Integrated photographs of merchandise into corporate e-commerce software.
  • Focused on continuous quality and customer service improvement in e-commerce operations.
  • Interacted with and sold to e-commerce customers and delivered prompt and courteous service.
  • Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.

Convenience Store Clerk

7-11 Convenience Store
04.2014 - 06.2018
  • Complied with company guidance and state and federal laws to control sales of tobacco, alcohol products.
  • Stocked merchandise on display shelves and racks to provide good selection for customers.
  • Assisted customers by answering questions and fulfilling requests.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
  • Operated POS systems to accurately process customer purchases.
  • Provided correct change for purchases to avoid customer confusion or disputes.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Received inventory from vendors and entered merchandise into inventory database to keep accurate records.
  • Followed cash handling, inventory accountability and fueling station procedures as part of operations.
  • Met safe food handling protocols to comply with company, [ Taiwan ] health department and industry standards.

Education

Bachelor of Science - DEPARTMENT OF ESPORT，DIGITAL GAME，AND ANIMATION DE

Taipei University of Marine Technology.
Tamsui Dist., New Taipei City, Taiwan
06.2017

Skills

  • PC Installation
  • Online Platforms
  • Administering Social Media Accounts
  • Google Ads
  • E-Commerce

Timeline

E-commerce Assistant

C&Chat
08.2018 - 04.2023

Convenience Store Clerk

7-11 Convenience Store
04.2014 - 06.2018

Bachelor of Science - DEPARTMENT OF ESPORT，DIGITAL GAME，AND ANIMATION DE

Taipei University of Marine Technology.

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