John ZHENG
PALLARA
Summary
Dynamic Sales Consultant with a proven track record at JINDING Real Estate, adept in CRM proficiency and exceptional customer relationship management. Excelled in boosting customer satisfaction through personalized service and strategic planning. Skilled in team collaboration and leveraging online marketing for client engagement. Achieved significant client retention by mastering objection handling and closing techniques.
Overview
6
6
years of professional experience
Work History
Sales Consultant
JINDING Real Estate
09.2022 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
Coffee Barista
Heere Tea
02.2019 - 08.2022
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
- Multitasking, delegating tasks, and working efficiently
Education
Real Estate Salesperson Registration Certificate -
Pret Australia
Logan City, QLD10-2022
Diploma of Education -
Think Education
Sydney, NSW10-2018
Skills
- Time management
- Team work
- Customer relationship management
- CRM proficiency
- Objection handling
- Product and service sales
- Closing techniques
- Prospecting skills
- Community networking
- Strategic planning
- Online marketing
- Referral generation
- Cold calling
Languages
English
Professional Working
Chinese
Native or Bilingual
Cantonese
Native or Bilingual
Timeline
Sales Consultant
JINDING Real Estate
09.2022 - Current
Coffee Barista
Heere Tea
02.2019 - 08.2022
Real Estate Salesperson Registration Certificate -
Pret Australia
Diploma of Education -
Think Education
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