Shaqiel Daniela
BRISBANE,QLD
Summary
I have a range of transferable skills that would work well as an Administration Officer. I have a good work ethic and contribute to daily assigned tasks making the workflow within the team operate smoothly. I am a very quick learner that works professionally well in highly stressful environments but can also adapt to change if needed. I am fairly well organized and proactive with my time, being flexible and available when needed. I am always eager to learn and upskill my knowledge and get more exposure for my professional development to reach my career goals.
Overview
2
2
years of professional experience
Work History
Administrator
Department Youth Justice and victim support
Brisbane, QLD
05.2026 - Current
- Provided administrative support to enhance operational efficiency of staff.
- Ensured all administrative stock remained current and accessible.
- Assisted staff with inquiries and provided support in a timely manner.
- Recognized and resolved issues to maintain operational effectiveness.
- Managed case files for youth offenders ensuring they are kept in a secure database.
- Updated contact information for young individuals upon admission to centers.
- Transferred files between centers to ensure seamless access.
- Cross-trained in invoice submission using SAP
HR Support
Department Youth Justice and victim support
Brisbane, QLD
07.2025 - 05.2026
- Responded to human resources inquiries via email, enhancing communication and support.
- Processed daily payroll checks with precision and efficiency.
- Managed incoming calls to facilitate effective communication with team members and stakeholders.
- Supported team members by efficiently completing assigned tasks, contributing to overall team objectives.
- Resolved complex issues by identifying root causes and implementing solutions.
- Developed skills for processing employee leave requests.
Dentention Youth Worker
Department of Youth Justice Victim Suport
Brisbane, QLD
01.2025 - 2025
- Conducted regular checks on young people to ensure safety and well-being.
- Facilitated transitions for young people from secured rooms to support daily routines.
- Supervised daily tasks for young people.
- Ensured all young people are provided with 3 nutritional meals a day
- Supervised young people ensuring no harm is inflicted on young people and staff
- Maintained situational awareness to identify and address behavioral changes and triggers in young people.
- Ensured young people are safe and secure every night for lock downs.
Education
Cert IV Youth Worker
Strateix
Goodna, QLD12-2024
Skills
- Conflict resolution
- Effective communication
- Situational awareness
- Time management
- Staff support
- Administrative support
Timeline
Administrator
Department Youth Justice and victim support
05.2026 - Current
HR Support
Department Youth Justice and victim support
07.2025 - 05.2026
Dentention Youth Worker
Department of Youth Justice Victim Suport
01.2025 - 2025
Cert IV Youth Worker
Strateix