Shaquil Ousmand
Nowra, NSW, 2541,NSW
Summary
Dynamic sales professional with a proven track record at Goldenfruit, adept in cross-selling and up-selling, enhancing customer satisfaction and complaint resolution. Leveraged customer service excellence and market research to significantly boost sales revenue. Skilled in fostering client relationships and collaborating on sales strategies, demonstrating exceptional verbal communication and team synergy.
Overview
10
10
years of professional experience
Work History
Salesperson
Goldenfruit
Homebush West, NSW
07.2014 - 12.2024
- Conducted market research to identify selling possibilities and evaluated customer needs actively.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Developed and implemented strategies to meet sales quotas.
- Assisted customers in selecting appropriate products or services for their needs.
- Replenished and arranged items to maintain appearance.
- Resolved customer complaints promptly and efficiently.
- Educated customers about products and services offered by the company.
- Collaborated with team members to develop effective sales plans.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
Education
High School Diploma -
Patrician Brothers
Blacktown12-2010
Skills
- Cross-selling products and services
- Complaint handling
- Customer service
- Up-selling
References
References available upon request.
Timeline
Salesperson
Goldenfruit
07.2014 - 12.2024
High School Diploma -
Patrician Brothers