SHAQUILLE PRASAD
Doonside,NSW
Summary
High-achieving telecom professional with a record of success driving market growth, reducing business costs, and achieving customer satisfaction. Able to succeed and adapt in dynamic environments and skilfully manage multiple tasks while remaining reliable and flexible. Proven strong interpersonal skills, Motivated and detail-oriented project coordinator with over 10 years of industry experience. Highly skilled in time management and verbal communication, passionate about helping project managers execute tasks with excellence. Resourceful Project Coordinator known for high productivity and efficient completion of tasks. Skilled in project scheduling, resource allocation, and risk management. Excel at communication, teamwork, and adaptability, ensuring seamless coordination across diverse teams to meet project milestones.
Overview
12
12
years of professional experience
Work History
Project Co-ordinator
Nokia
02.2023 - 08.2024
- Extension of Time (EOT) and Baseline Controller – providing clients sites to be approved for extension
- Create and Revise reports and slide packs for our customers and team members
- Managed CR/PTW team providing outage details and getting approvals from Service managing customers (Site access and Permit to Work requests)
- Governance Pack created and aligned with Stakeholders to have updated prior meeting
- NDPd & NRS Forecasting with Build Teams to ensure Power Bi / Reports reflect the Scope of Works scheduled
- Engage with project business managers to ensure that the trackers are consistently updated with the latest information
- Generated weekly, monthly, quarterly reports summarizing key performance indicators
- Resolved conflicts among team members by providing creative solutions that addressed all parties' needs
Project Co-ordinator
Servicestream
02.2022 - 10.2022
- Payroll / Timesheet Processing
- Generate documents for employee status changes in work location and/or positions, terminations, return to duty and/or leave of absences, and terminations
- Being coherent with project plans and quality standards
- Update and maintain technical databases and generate reports using excel, word, sap, site handler & outlook
- Responsible for promoting safe and clean working environment
- Intercept calls/emails that do not require the immediate assistance of the program manager (pm)
- Submit purchase request (pr) to the contracts representative and program manager for approval, obtain signatures, and maintain a digital file of all approved pr's
- Trained and mentored new administrative assistants and project administrators, ensuring a strong foundation in best practices
Data Technician
Datacom
12.2020 - 11.2021
- Design and Execute data infrastructure
- Run batch payments across 9 systems, 2 brands
- Analyse and Maintain knowledge on all architecture for wireless data and network
- Managing customers and clients ensuring build is going as planned
- Quoting Cabling Installations in server racks
- Manage all customer complaints and resolve all issues to facilitate decrease in cycle time
- Administer all data on host environment and use various internal software tools
- Perform regular audit on all quality control rooms and functions
- Design and Structure onboarding program for all data technicians for seamless transitions to roles within Datacom
- Provided technical support for data entry operations and maintained database integrity
- Facilitated training sessions on how to properly enter, manage, maintain digital records
Fibre Technician
Complete Onsite Group
01.2020 - 10.2020
- Single Fibre splicing on live and new builds
- Supervised/Educated a team of 6 to perform Jointing and splicing
- Specialist in Exchange Ribbon and Single Fibre terminations
- Customer Termination Unit Splicing and Testing
- Facilitate and provide FOBOT Testing and Splicing
- Exchange Patching
- Cable Hauling
- Create and design as-built packs
- Develop, implement, and review operational policies and procedures
- Facilitate splice training with new recruits
Senior Fibre Technician
ROC Communications
09.2018 - 12.2019
- Assembled and Spliced joints in Fibre Distribution Areas
- Data Centre Termination
- Fault Finding throughout build
- Developed IT strategic vision and drove key departmental objectives
- Troubleshooting Communication and mechanical defects for residential, commercial, and industrial sites
- Plan work and determine appropriate tools and equipment
- Being coherent with project plans and quality standards
- Responsible for promoting safe and clean working environment
- Overtime work, including evenings and weekends, to respond to emergencies
- Notified supervisors of faulty operations and defective materials
Field Services – Installations
RFI Technology Solutions
10.2017 - 07.2018
- Installing and arranging Distributed Antenna Systems
- Planning jobs and finding alternative for faults
- Cable hauling throughout multiple story buildings/ enterprises
- Cable stripping and installation of connectors
- PIM Testing Antenna System
- Sweep Testing
- Creating and Checking As-Built Design packs
- Design and present hand-Over packs
- Adherence to daily structure and determine appropriate tools and equipment
- Being coherent with project plans and quality standards
Fibre Technician
SKS Telecommunications
03.2016 - 09.2016
Supervisor
Syndra Co
10.2014 - 09.2016
Fibre Technician
Ozylink Pty Ltd
01.2016 - 04.2016
Data and Fibre Technician
Optical Termination
01.2015 - 01.2016
Data Technician
EDF System
10.2015 - 12.2015
Technician Splicer
Theiss/ Silcar Communications
01.2013 - 10.2014
Education
Cert 2 Telecoms -
BSA Advanced Learning
Cert 3 Telecoms -
Thiess
Cert 2 Information Technology -
Mitchel High School
First Aid Certificate -
National Broadband Network Certification -
White Card -
General Construction Induction Card -
Yellow Card -
Traffic Control Certification -
Asbestos Awareness & Confined Space Tickets -
Skills
- Creating Purchase Orders
- Microsoft Office Efficient
- Project Managing
- SharePoint and Power Bi
- Plan Design Comprehension
- Quoting Jobs
- Ribbon/ Single Splicing
- Optical Time-Domain Reflectometer Testing
- Insertion Loss Testing
- PON Testing
- Exchange Termination
- DAS Systems
- RF Communications
- PIM Testing
- Troubleshooting
- NBN, Vocus and TPG Installation
- Distributed Antenna Systems
- CTU Installation and Splicing
- Mechanical Splicing
- Multiport Installations
- Forecasting
- Permit management
- Customer service
- Effective communication
- Schedule oversight
- Spreadsheet tracking
- Team coordination
- Planning and execution
- Attention to detail
- Deadline adherence
- Adobe applications
- Remote team management
- Agile projects
- Documentation management
- Problem-solving
References
Provided upon request.
Timeline
Project Co-ordinator
Nokia
02.2023 - 08.2024
Project Co-ordinator
Servicestream
02.2022 - 10.2022
Data Technician
Datacom
12.2020 - 11.2021
Fibre Technician
Complete Onsite Group
01.2020 - 10.2020
Senior Fibre Technician
ROC Communications
09.2018 - 12.2019
Field Services – Installations
RFI Technology Solutions
10.2017 - 07.2018
Fibre Technician
SKS Telecommunications
03.2016 - 09.2016
Fibre Technician
Ozylink Pty Ltd
01.2016 - 04.2016
Data Technician
EDF System
10.2015 - 12.2015
Data and Fibre Technician
Optical Termination
01.2015 - 01.2016
Supervisor
Syndra Co
10.2014 - 09.2016
Technician Splicer
Theiss/ Silcar Communications
01.2013 - 10.2014
Cert 2 Telecoms -
BSA Advanced Learning
Cert 3 Telecoms -
Thiess
Cert 2 Information Technology -
Mitchel High School