- Music
- Singing
- Outdoor Recreation
- Youth mentor, providing guidance and support to empower the next generation of leaders.
- Enjoy participating with my church for overall physical and mental well-being.
- Volunteering and serving in my church
- I enjoy cooking for friends and family gatherings.
- Personal Development and Self-Improvement
Hi, I’m
Sharalee Elijah
Gladstone,QLD
Summary
Dynamic Project Manager with a proven track record at Yalgabinbi Institute, excelling in project planning and development, and fostering team collaboration. Demonstrated ability to exceed client expectations and enhance stakeholder relationships through effective communication. Skilled in balancing multiple projects with a keen focus on achieving strategic goals and optimizing resource allocation.
Overview
25
years of professional experience
Work History
Yalgabinbi Institute
Project Manager
09.2021 - 09.2024
Job overview
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Identified plans and resources required to meet project goals and objectives.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Reported regularly to managers on project budget, progress, and technical problems.
- Maintained open communication by presenting regular updates on project status to customers.
Gladstone State High School
Teacher Aide
04.2019 - 04.2021
Job overview
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
- Helped students explore concepts with engaging, learning-focused activities.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
Self Employed
Hair Salon Owner
07.2012 - 03.2019
Job overview
- Maintained a clean, safe, and welcoming salon environment for clients and staff members.
- Developed a loyal clientele with exceptional communication skills and attention to detail.
- Oversaw payroll processing, budgeting, tax preparation tasks as part of managing financial aspects of the salon business.
- Resolved customer complaints effectively by demonstrating empathy, understanding their concerns, and finding suitable solutions that ensure satisfaction on both ends.
Us Hair Care
Assistant Salon Manager and Senior Hairdresser
01.2000 - 05.2012
Job overview
- Enhanced client satisfaction by providing exceptional customer service and addressing concerns promptly.
- Established relationships with local businesses for cross-promotion opportunities benefiting both parties involved.
- Provided guidance to stylists on advanced color techniques, enhancing their skill set and service offerings.
- Streamlined salon operations for increased efficiency by implementing new appointment scheduling system.
- Identified competent talent for salon professionals to have full salon floor coverage for amenities.
- Contributed to increased revenue through upselling services during client consultations.
- Gathered feedback from clients to provide pleasant salon experience.
- Contributed to a positive work environment with effective communication and teamwork among staff members.
- Prepared daily shifts based on demand and scheduled appointments.
- Managed inventory control, ensuring adequate stock levels and timely reordering of necessary supplies.
- Ensured consistent service quality by conducting regular staff training sessions on various techniques and practices.
- Coordinated staff meetings for continued education on industry trends, leading to improved service offerings for customers.
- Consistently maintained professional appearance standards for all employees, contributing to the overall presentation of the salon space.
- Maintained a high level of cleanliness within the salon, adhering to stringent sanitation guidelines for customer safety.
- Provided constructive feedback to stylists and technicians, fostering an environment of continuous improvement and skill development.
- Scheduled employees to maintain adequate coverage during business hours.
Education
Gladstone State High School, Gladstone, QLD
High School Diploma
11-1992
Skills
- Project Management
- Project Planning
- Project planning and development
- Project Scheduling
- Hair cutting techniques
- Appointment Scheduling
- Hair Styling Proficiency
- Advanced communication skills
- Highly motivated self-starter
- Strong leader
- Client consultation
- Relationship building and management
- Customer Consultation
- Natural Hair Care
- Men and women haircuts
- Color principles
- Networking expertise
Accomplishments
- Designed and launched the Gulya Academy Project, within the Gladstone Community.
- The Gulya Academy program won the Education and Learning Award during Naidoc week,
- Collaborated with team of 5 in the development of Gulya Academy
- Built strong connections and engagements with Industries within Gladstone
- Strong supports were created through the program with stakeholders and community
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Specialist in Afro Hair and natural curly hair
- Supervised team of 12 staff members.
Interests
Singing, basketball, netball, family and friends get-togethers
I love family and friends get-togethers around the bbq, sing songs or playing a sport together, as I believe this is where the healthy foundations start by loving and caring for each other, the community and the village.
Timeline
Project Manager
Yalgabinbi Institute
09.2021 - 09.2024
Teacher Aide
Gladstone State High School
04.2019 - 04.2021
Hair Salon Owner
Self Employed
07.2012 - 03.2019
Assistant Salon Manager and Senior Hairdresser
Us Hair Care
01.2000 - 05.2012
Gladstone State High School
High School Diploma
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