Sharanpreet Dhindsa
Taylor,ACT
Summary
Dedicated child care professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. A reliable employee seeking director position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A hardworking and passionate job seeker with strong organizational skills eager to secure an operation manager position. Ready to help the team achieve company goals. Diligent Childcare Director 14 years of experience directing enrichment activities, curriculum and caring for children in licensed childcare facility. Oversees staff and operations to ACT/NSW licensing standards and contract requirements resulting in successful inspections and monitoring reviews. Cultivates safe and nurturing environment for children while maintaining profitability and business growth.
Overview
15
15
years of professional experience
Work History
Child Care Director
Goodstart Early Learning
01.2023 - Current
- Managed team of employees, overseeing hiring, training, and professional growth of employees.
- Prepared variety of different written communications, reports and documents.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Improved operations through consistent hard work and dedication.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Collaborated with team members to achieve target results.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Participated in team-building activities to enhance working relationships.
- Saved $ by implementing cost-saving initiatives that addressed long-standing problems.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment.
- Managed program paperwork and child records to comply with state requirements.
Service Manager
Woden Community Service
06.2020 - 12.2022
- Collaborated on strategies to enhance children's learning and behavior alongside parents and teaching staff.
- Hired and mentored well-qualified job applicants for teaching and support staff roles to boost program success.
- Modernized instructional plans and educational approaches to enhance student learning.
- Upheld sound financial principles to keep program operating within budget levels, maximizing resource utilization while minimizing costs.
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Monitored students' progress and provided students and teachers with assistance in resolving problems.
- Articulated center's mission to stakeholders to solicit support in realizing mission.
- Maximized occupancy of building to achieve return on investment.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Met with customers to discuss service needs and offer available solutions.
Canberra Early Learning
Canberra Early Learning
12.2017 - 04.2020
- Prepared variety of different written communications, reports and documents.
- Collaborated with team members to achieve target results.
- Improved operations through consistent hard work and dedication.
- Received and processed stock into inventory management system.
- Resolved problems, improved operations and provided exceptional service.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Developed team communications and information for meetings.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Carried out day-to-day duties accurately and efficiently.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
Assistant Manager of Operations
Teddy Bears Children Center
03.2012 - 06.2017
- Exceeded goals through effective task prioritization and great work ethic.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Developed and maintained courteous and effective working relationships.
- Handled calls per day to address customer inquiries and concerns.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed team communications and information for meetings.
- Managed team of employees, overseeing hiring, training, and professional growth of employees.
Team Leader
Twinkle Star Child Care Centre
05.2009 - 03.2012
- Participated in continuous improvement for the classroom generating suggestions, engaging in problem-solving activities to support teamwork.
- Completed daily paperwork, checklist,and children's daily program and planning.
- Learned new skills and applied them to daily tasks to improve efficiency and productivity.
- Maintain a safe and clean environment for children.
- Used coordination and planning skills to achieve results according to schedule.
- Carried out day-to-day duties accurately and efficiently.
- Actively llistento customers' requests, confirming full understanding before addressing concerns.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Education
No Degree - Business Management
Australian Institute of Commerce And Language
Sydney, NSWDiploma of Children Service - Diploma of Children Service
University Preparation College
Sydney02.2012
Certificate 3 in Children Service - Children Service
University Preparation College
Sydney, NSW12.2010
Associate of Arts - Primary Education
Bachler of Primary
Desh Bhaghat College Dhuri India04.2008
Year 12
Shivalik Public School
Punjab India 03.2004
Skills
- Excellent customer service
- New service launch
- Guest service management
- Account services
- Food and beverage services
- Professional Services Strategic Sourcing
- Service desk team management
- Financial Services and Products
- Caring child mentor
- Child programs
- Staff Management
- Curriculum Planning
- Early Childhood Education
- Budgeting and finance
- Parent-teacher relations
- Staff hiring
- Administrative Functions
- Professionalism
- Classroom Management
- Adaptability
- Continuous Improvement
- Multitasking Abilities
Timeline
Child Care Director
Goodstart Early Learning
01.2023 - Current
Service Manager
Woden Community Service
06.2020 - 12.2022
Canberra Early Learning
Canberra Early Learning
12.2017 - 04.2020
Assistant Manager of Operations
Teddy Bears Children Center
03.2012 - 06.2017
Team Leader
Twinkle Star Child Care Centre
05.2009 - 03.2012
No Degree - Business Management
Australian Institute of Commerce And Language
Diploma of Children Service - Diploma of Children Service
University Preparation College
Certificate 3 in Children Service - Children Service
University Preparation College
Associate of Arts - Primary Education
Bachler of Primary
Year 12
Shivalik Public School
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