Sharan Teja Reddy Kachana
Wentworthville
Summary
Proven professional with a track record of enhancing customer satisfaction and streamlining delivery schedules at Uber Eats. Excelled in problem-solving and time management, fostering strong relationships and maintaining a punctual, reliable service. Skilled in customer service and database management, consistently prioritized safety and efficiency.
Overview
6
6
years of professional experience
Work History
Driver
Uber Eats
09.2022 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Console Operator
BP Fuel Station
06.2019 - 12.2020
- Developed strong working relationships with colleagues across departments, fostering collaboration and open communication channels for improved problemsolving.
- Maintained a safe working environment by adhering to established health and safety protocols during console operations.
- Observed and reported suspicious activities and persons.
- Assisted in training new employees, sharing best practices for successful console operation, and promoting a team-oriented work culture.
Education
Master In Engineering Management And MBA -
Southern Cross University
Southern Cross, QLD03.2024
Bachelor Of Mechanical Engineering -
KL UNIVERSITY
VIJAYAWADA INDIA 09.2017
Skills
- Time management
- Customer service
- Problem-solving
- Punctual and reliable
- Flexible schedule
- Relationship building
- Schedule management
- Customer rapport
- Language fluency
- Processes and procedures
- Team building
- Database management
Timeline
Driver
Uber Eats
09.2022 - Current
Console Operator
BP Fuel Station
06.2019 - 12.2020
Master In Engineering Management And MBA -
Southern Cross University
Bachelor Of Mechanical Engineering -
KL UNIVERSITY
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