Sharanya Balappa Rao
Brisbane,QLD
Summary
Developed skills in managing complex projects and fostering customer relationships in fast-paced, event-driven environment. Seeking to transition into a new field where expertise in client communication, retail sales and team collaboration are valuable. Aiming to leverage these transferrable skills to contribute effectively in new professional setting.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Relations Assistant
Decathlon
08.2024 - 12.2024
- Implemented efficient procedures for handling customer inquiries, leading to quicker response times and increased satisfaction rates.
- Assisted customers with product selection based on their individual needs and preferences, ultimately increasing sales revenue.
Event coordinator
Brand Frames
09.2023 - 01.2024
- Produced original, creative content for promotional advertisements and marketing materials
- Utilized exceptional writing, editing and proofreading skills to produce engaging and error free content
Event coordinator
Qurativity Media
09.2022 - 01.2023
- Coordinated all aspects of events including vendor management, marketing and promotion, and on-site logistics
- Secured and managed communication with vendors and ensured that vendors delivered accordingly
- Created marketing and promotional strategies for events
Social Media Marketing Intern
Ekcel Academy
12.2021 - 02.2022
- Created and distributed blog posts and wrote effective scripts for short format and long format videos
- Worked on camera and off camera to achieve effective and knowledgeable videos
Education
Master of Business - Business And Leadership
University of Queensland
Brisbane, QLD11-2026
Bachelor's of Commerce -
Mysore Institute of Commerce And Arts
Mysuru, India07-2024
Commerce -
Vijaya Vittala PU College
01-2021
10th Grade - CBSE
Manasarowar Pushkarini Vidyashrama
01.2019
Skills
- Multi-tasking
- Time Management
- Leadership
- Organization skills
- Effective Communication
- Customer service excellence
- Teamwork and collaboration
- Problem-solving skills
- Vendor relations
Certification
- Foundations of Project Management, Google
- Fundamentals of GST, Infosys Springboard
- Digital Marketing, Infosys Springboard
Languages
English
Hindi
Kannada
Extracurricular activities
SPORTS
- Represented team Karnataka at SGFI Throwball Nationals 2020, New Delhi.
- Represented Mysore University Women's Badminton Team at South Zone level at Jain University, Bangalore, 2022.
- An active team member of the Mysore District Amateur Throwball Association since 4 years.
MANAGEMENT FESTS
- Won a total of 18 management fests in multiple colleges in the verticals of - Human Resources, Marketing and Best manager.
- One of the Top 5 participants at the National Level management fest organised by Christ University in 2024.
Timeline
Customer Relations Assistant
Decathlon
08.2024 - 12.2024
Event coordinator
Brand Frames
09.2023 - 01.2024
Event coordinator
Qurativity Media
09.2022 - 01.2023
Social Media Marketing Intern
Ekcel Academy
12.2021 - 02.2022
Master of Business - Business And Leadership
University of Queensland
Bachelor's of Commerce -
Mysore Institute of Commerce And Arts
Commerce -
Vijaya Vittala PU College
10th Grade - CBSE
Manasarowar Pushkarini Vidyashrama
Similar Profiles
Nurul Batrisyia Binte RosliNurul Batrisyia Binte Rosli
Salesperson Intern at DecathlonSalesperson Intern at Decathlon
Yash KumarYash Kumar
Retail Sales Associate at DecathlonRetail Sales Associate at Decathlon
Marine BontenMarine Bonten
Hôte D'accueil / Vente at DecathlonHôte D'accueil / Vente at Decathlon
Marielle ADAMCZAKMarielle ADAMCZAK
Leader de flux transport France at DECATHLONLeader de flux transport France at DECATHLON
Temujin HollowayTemujin Holloway
Customer Service Role at Orana Meat GroupCustomer Service Role at Orana Meat Group