Sharareh Aghdaei
Adelaide,SA
Summary
Friendly and reliable Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations, and also offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
City Center Store
Barbod Afzar Sepahan Engineering
04.2020 - 12.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Utilized POS system to handle customer cash and credit card transactions.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Maintained accurate records of customer transactions for reporting purposes.
- Utilized various software applications to process customer orders.
- Performed cash, card and check transactions to complete customer purchases.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Education
Bachelor of Science - Computer Engineering
Khorasgan University
Iran07.2012
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Cash Handling
- Guest Services
- Cash Management
- POS System Operation
- Problem-Solving
- Customer Assistance
- Honest and Dependable
- Adaptable and Flexible
- Cleaning and sanitizing
- Team Collaboration
- Cooperative Attitude
- Relationship Building
- Microsoft Office
- Drawer balancing
Languages
English
Full Professional
Timeline
Customer Service Cashier
City Center Store
04.2020 - 12.2023
Bachelor of Science - Computer Engineering
Khorasgan University