Sharelle Bass
Albury,Australia
Summary
Dynamic, highly personable skilled employee with outstanding communication skills, relating to people from all walks of life. Experienced in client relations and committed to providing a prominent level of service, whilst adhering to tight timeframes and achieving quality outcomes. I pride myself on being a dedicated employee who adds value.
Overview
27
27
years of professional experience
Work History
Dispensary Manager
Good Price Pharmacy
Wodonga
01.2016 - Current
- Customer service
- Maintain and organise databases of customer information ensuring privacy and confidentiality
- Ensure prescribed drug is correct and for legitimate purpose and screen patients on correct storage, misuse and disposal
- Maintain stock levels and safely remove outdated drugs
- Sustain positive relationships with stakeholders and patients
- Resolve conflict to ensure resolution, safety, and wellbeing
- Competent in the use of Fred Dispense
- Competent in Microsoft Office Software
- Generate revenue by calculating, recording, and issuing charges
- Mentoring staff
Dispensary Technician
Albury Wodonga Health
01.2020 - 01.2022
- Imprest role to hospital wards
- Maintain data ensuring privacy and confidentiality
- Maintain stock levels and safely remove outdated drugs
- Conflict resolution
Office Manager
Intercity Security
Albury, NSW
01.2008 - 01.2016
- Customer Service
- Staff Management and coordination
- Payroll and Human Resources.
- Ensuring Work, Health and Safety standards were met
- Computer records and data entry
- New employee Training and onboarding
- Conducting random drug testing on site
- Payroll Reconciliation
Sales Assistant
Amcal Pharmacy
01.1998 - 01.2008
- Dispense medical advice
- Sales and product information
- Customer service and conflict resolution
- Stock control
Education
Certificate III Community Pharmacy Dispensary -
Medical Receptionist Course -
Diploma Beauty Therapy -
Some College (No Degree) - Cert IV in Community Services
Tafe NSW
Albury Skills
- Customer service
- Database management
- Privacy and confidentiality
- Drug safety
- Stock management
- Stakeholder relationship management
- Conflict resolution
- Fred Dispense
- Microsoft Office Software
- Revenue generation
- Staff mentoring
- Work ethic
- Interpersonal skills
- Communication skills
- Critical thinking
- Problem-solving
- Negotiation
- Relationship building
- Conflict management
- Flexibility
- Adaptability
- Diligence
- Accuracy
- Judgement
- Decision-making
- Proficiency in Microsoft software
- Payroll administration
- Employee training
- Regulatory compliance
- Data entry
- Staff management
- New employee training
- Job descriptions creation
- Maintain employment records
- Training and development
- Employee orientation
- Microsoft office
- Attention to detail
- Candidate interviews
- Professionalism
- Wages and salary
References
- Jules Williams, Good Price Pharmacy, 0415 318 856
- Tapiwa Rusike, Albury Wodonga Health, 0424 375 143
Timeline
Dispensary Technician
Albury Wodonga Health
01.2020 - 01.2022
Dispensary Manager
Good Price Pharmacy
01.2016 - Current
Office Manager
Intercity Security
01.2008 - 01.2016
Sales Assistant
Amcal Pharmacy
01.1998 - 01.2008
Certificate III Community Pharmacy Dispensary -
Medical Receptionist Course -
Diploma Beauty Therapy -
Some College (No Degree) - Cert IV in Community Services
Tafe NSW
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