Adaptable Clinical Coordinator with over 2 years of experience overseeing the clinical care of 120 residents and 40 staff members. Strengths include patient scheduling monitoring, care planning, creating and maintaining HCP budgets, infection control, staff scheduling monitoring and program and policy development.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Clinical Care Coordinator
Seasons Living
Sinnamon Park, Queensland
04.2022 - Current
Coordinated, monitored, assigned, and documented resident and clinical care activities.
Providing high level of customer support to Home Care Package clients and the Home Care Package team.
Liaising with Home Care Package clients and all involved in their care and internal and external providers to arrange and manage support services in the client's home and community.
Providing timely follow up of referrals and service requests to facilitate optimal care provision for clients to services.
Scheduling and rostering of services into appropriate systems and documenting all actions and liaisons.
Appropriately seeking care management guidance on potential risks identified when engaging with clients and internal/external stake holders.
Capturing data for service planning and reporting.
Timely incident reporting and follow up.
Liaising with individuals and families to arrange their services as discussed with the Home Care Package team.
Documentation of all communications and actions into appropriate client management systems.
Working within role boundaries and escalating when unsure or out of role.
Set up educational programs for clinical staff to enhance skills and knowledge.
Built strong relationships with residents and families for optimised care satisfaction.
Oversaw quality assurance programs to enhance performance and consistently achieve superior care standards.
Supervised and managed daily activities of clinical team consisting of nurses, and support staff.
Upheld quality assurance procedures to maintain patient safety and satisfaction.
Implemented new policies and educated staff on changes.
Created weekly schedules for nurses, taking into account sick days and vacation time.
Created customised care plans, working with residents and families to assess and meet individual needs.
Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Enrolled Nurse
Canossa Private Hospital
Oxley, QLD
06.2021 - Current
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Worked flexible hours across night, weekend and holiday shifts.
Medication Administration.
Wound Care.
Diabetes Management.
Care Planning and assessing.
Palliative Care.
Clinical Observations.
Documenting.
Following OH&S protocols.
Community Enrolled Nurse
Remedy Health Care
Brisbane, QLD
12.2019 - 04.2022
Community Nurse contributing to and maintaining the care of DVA clients who wish to remain in their own homes for as long as possible/practical.
Medication administration/management.
Diabetes management.
Wound care.
Care planning and Assessment.
ADL assistance.
Palliative Care.
Documentation.
Following OH&S protocols.
Working within my Scope of Practice.
Community Enrolled Nurse
Programmed Healthcare
Brisbane, QLD
07.2017 - 01.2019
Community Nurse contributing to and maintaining the care of DVA clients who wish to remain in their own homes for as long as possible/practical.
Medication administration/management.
Diabetes management.
Wound care.
Care planning and Assessment.
ADL assistance.
Palliative Care.
Documentation.
Following OH&S protocols.
Working within my Scope of Practice.
Enrolled Nurse
Arcare Aged Care
Parkinson, QLD
12.2016 - 06.2017
Enrolled Nurse contributing to and maintaining the care of residents within an RACF.
Supervising and coordinating a small team.
Medication administration/management
Diabetes management.
Wound care.
Care planning and Assessment.
ADL assistance.
Palliative Care.
Documentation.
Following OH&S protocols.
Working within my Scope of Practice.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written.
Enrolled Nurse
Respect Aged Care - Eliza Purton Home
Ulverstone, TAS
09.2011 - 12.2016
Enrolled Nurse contributing to and maintaining the care of residents within an RACF.
Supervising and coordinating a small team.
Medication administration/management
Diabetes management.
Wound care.
Care planning and Assessment.
ADL assistance.
Palliative Care.
Documentation.
Following OH&S protocols.
Working within my Scope of Practice.
Worked well in a team setting, providing support and guidance.
Proven ability to learn quickly and adapt to new situations.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written.