Sharen Louise Francesconi
Business Owner
Cloverdale
Summary
Passionate and dedicated community support professional with extensive experience working with young people. Seeking to leverage skills, education, and experience to support and empower young individuals in a dynamic community support role, with a focus on domestic violence support. Known for fostering positive youth development and delivering impactful support services. Strong commitment to team collaboration and achieving measurable outcomes. Reliable and adaptable, consistently meeting evolving needs of young individuals and organizations. Compassionate and understanding approach to assisting youth, with a readiness to learn and develop in a supportive environment. Brings awareness of youth challenges and effective communication strategies. Ready to use and develop problem-solving and interpersonal skills in any support role. Experienced with mentoring and guiding youth towards personal and educational development. Utilizes strong communication and interpersonal skills to build trust and rapport with young individuals. Track record of implementing effective support strategies and fostering a positive environment for youth growth. Skilled in crisis intervention, conflict resolution, and mentoring, with a proven track record of adapting to changing needs and collaborating effectively within teams. Reliable and results-driven, capable of creating impactful programs and supporting youth in achieving their goals. Equipped with excellent communication and problem-solving skills, ensuring a supportive and safe environment for all.
Overview
35
35
years of professional experience
3995
3995
years of post-secondary education
Work History
Owner/Manager
Cleaning Business
01.2010 - Current
- Managed and operated a cleaning business with a focus on client satisfaction and quality service
- Oversaw staff, scheduling, and provided hands-on cleaning services
Business Owner and Coordinator
Prep Squad
01.2006 - 01.2010
- Coordinated landscaping, cleaning, repairs, painting, staging, and photography to prepare properties for the market
- Liaised with real estate agents and clients, managed staff, provided quotations, and ensured timely project completion
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Trained and motivated employees to perform daily business functions.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Conducted market research to inform product development decisions and identify potential growth areas.
Youth Development Officer
Shire of Bridgetown Greenbushes
01.2001 - 01.2006
- Applied for and secured grants, organized community events, and managed funding for the Local Drug Action Group
- Facilitated support groups for children of addicts, coordinated school holiday programs, and worked with youth services to develop strategies for at-risk youth
- Ensured youth representation in community decision-making processes, and promoted youth participation in community events
- Empowered youths by encouraging self-expression through creative outlets such as arts projects or group performances.
- Developed strong partnerships with schools, local organizations, businesses to create a network of support for youth development initiatives.
- Recruited trained, and supervised volunteers to assist with program implementation while maintaining high standards of professionalism.
- Developed individualized case management plans for at-risk youth participants, addressing specific challenges while providing a clear path towards successful outcomes.
- Created informative newsletters highlighting program successes and upcoming events, keeping participants'' families informed and engaged in the process.
- Evaluated program effectiveness through regular assessments, adjusting strategies as needed to optimize outcomes for participants.
- Increased program participation by conducting targeted outreach campaigns and promoting the benefits of youth development activities.
- Mentored individual youths, providing guidance and support in setting and achieving personal goals.
- Assisted in grant writing efforts resulting in increased funding opportunities supporting the continuation of valuable programming.
- Enhanced youth engagement by developing and implementing innovative programs tailored to their interests and needs.
- Facilitated peer-led discussions on topics relevant to participants'' lives, strengthening critical thinking skills while building empathy among group members.
- Managed budgets and resources efficiently, ensuring program sustainability without sacrificing quality or impact.
- Collaborated with community partners to expand resources and opportunities for youth development initiatives.
- Established a safe and supportive environment for all participants, fostering trust, open communication, and positive relationships among peers.
- Coordinated special events that showcased youths'' talents or achievements while raising awareness about the importance of youth development work.
- Coordinated with communities, school systems, parents and law enforcement in supervising youth development programs.
- Stayed abreast of and incorporated best practices for youth development programs.
- Practiced group counseling methods for youths to learn how to express, manage and resolve issues constructively.
- Developed and introduced cultural and ethnic diversity programs.
Staff Supervisor
Shell Roadhouse
01.1995 - 01.2001
- Handled cooking, cleaning, ordering, cash management, and staff supervision
- Managed opening and closing duties
- Improved employee retention rates by fostering a positive work environment and addressing staff concerns proactively.
- Ensured high-quality customer service through continuous staff training, monitoring, and feedback sessions.
Assistant to School Social Worker and Teacher’s Aide
Kwinana Senior High School
01.1990 - 01.1994
- Supported teens with behavioral issues, organized camps, and taught computer classes in Aboriginal Education
- Ran support groups and was a dedicated aide for a student with a disability
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
- Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
- Designed curriculum materials for special education students, facilitating inclusive learning.
Education
Year 12 High School Diploma -
Willetton Senior High School
Willetton, WACertificate I in Business -
Harliquinn Business Training
Perth, WAModules 1 and 2 - Domestic and Family Violence Support
Courses4me
Perth, WASkills
- Team Management
- Client Liaison
- Project Coordination
- Grant Writing
- Community Event Planning
- Youth Program Development
- Budget Management
- Staff Training and Supervision
- Facilitating Group Sessions
Small business operations
Youth mentoring
Group supervision
Program planning
Goal setting
Behavior management
Team collaboration
Crisis management
Program coordination
Crisis intervention
Youth advocacy
Timeline
Owner/Manager
Cleaning Business
01.2010 - Current
Business Owner and Coordinator
Prep Squad
01.2006 - 01.2010
Youth Development Officer
Shire of Bridgetown Greenbushes
01.2001 - 01.2006
Staff Supervisor
Shell Roadhouse
01.1995 - 01.2001
Assistant to School Social Worker and Teacher’s Aide
Kwinana Senior High School
01.1990 - 01.1994
Modules 1 and 2 - Domestic and Family Violence Support
Courses4me
Year 12 High School Diploma -
Willetton Senior High School
Certificate I in Business -
Harliquinn Business Training
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