Account Manager
East Gippsland, Victoria
02.2019 - Current
- Servicing & identifying customers needs and selling effective advertising solutions in radio, print and digital products
- Achieving weekly and monthly sales targets
- Attending training opportunities
- Comprehensive understanding of deadlines across all products
- Proven sales experience
- Strong time management and attention to detail
- Exceptional customer service
- Excellent verbal and written communication skills
- Managing advertising sales bookings and ad copy production
- Liaising regularly with current and prospective clients, and their advertising and creative agencies, both in person and over the phone, delivering a high standard of service with knowledgeable advice
- Putting together targeted client proposals to showcase all available media opportunities
- High level of computer literacy, especially with MS Office applications such as Word, Powerpoint, Outlook and Excel
- Assist the sales manager and advertising team with various tasks to meet deadlines
- General office support and administrative duties
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Actively participated in networking events within the industry, expanding professional connections and generating leads.
- Streamlined internal processes for better efficiency in account management tasks.
