Shari Smith
TORQUAY,VIC
Summary
Hardworking, organized and dependable candidate enthusiastic about learning the sales field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers interpersonal, relationship-building and problem-solving abilities. To seek and maintain part time/full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and customer service skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Early Childhood Educator
Little Groms
03.2023 - Current
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Applied play-based strategies to provide diverse approaches to learning.
- Cultivated a safe and inclusive classroom environment of 30 children that fostered respect, empathy, and cultural awareness among students.
- Established ongoing professional development goals, participating in workshops and conferences to stay current on emerging trends in early childhood education.
Shift Manager
Torquay McDonalds
03.2021 - 01.2023
- Trained 2 new employees a week on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Handled 30 escalated customer issues effectively daily, demonstrating strong problem-solving skills while upholding company values and standards.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Excelled in every store position and regularly backed up front-line staff.
- Monitored inventory levels closely, maintaining optimal stock availability while minimising waste and costs.
Restaurant Team Member
Italos Woodfire Pizza
02.2019 - 01.2021
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Handled 100 cash transactions a night accurately and efficiently, ensuring proper cash handling procedures were followed.
- Maintained a clean and organised workspace for optimal productivity and safety.
Education
Cert 3 Early Childhood Education
Practical Outcomes
Online Certificate 07.2024
High School Diploma -
Surf Coast Secondary College
Torquay, VIC11.2021
Skills
- Leadership and mentoring skills
- Customer Relationship Management
- Strategic thinking and problem solving skills
- Honest and Reliable
- Time Management
- Energetic and Enthusiastic
- Interpersonal skills
- Adapt well to new environments
- Tech-Savvy
- Customer Service skills
Certification
- RSA
- First Aid and CPR
- WWCC
- police check
- Cert 3 in Allied Health Assistance
- Cert 3 in Early childhood learning
References
- Luci Reuben Applied Learning Specialist: 0439 633 367
- Kristie Stevens Little Groms Directer and owner: 03 5261 6640
Timeline
Early Childhood Educator
Little Groms
03.2023 - Current
Shift Manager
Torquay McDonalds
03.2021 - 01.2023
Restaurant Team Member
Italos Woodfire Pizza
02.2019 - 01.2021
Cert 3 Early Childhood Education
Practical Outcomes
High School Diploma -
Surf Coast Secondary College
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