Sharifatu Yakubu
Kalgoorlie,WA
Summary
Dedicated Registration officer with excellent communication and computer skills. Providing reservation requests, information and excellent quality care for guests. Dedicated to delivering fast, effective client service through advanced technology and interpersonal skills.
Overview
18
18
years of professional experience
Work History
Registration Officer
Local Government
Kumasi, Ghana
09.2020 - Current
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Improved operations through consistent hard work and dedication.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Identified issues, analyzed information and provided solutions to problems.
- Updated accounting ledgers and journals to balance statements and maintain consistent records.
- Input financial data and produced reports using Moyb software .
- Collaborated with team members to achieve target results.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Recorded costs accurately and explained any additional fees to guests.
- Explained form wording to public to help each understand information required.
- Managed over 50 clients calls per day
- Reviewed, processed and issued certificates for Birth and Death registration.
- Handled complaints and resolved conflicts involving facilities or amenities.
- Operated standard office software applications to compile data and prepare information and correspondence.
- Evaluated applications and supporting documentation for completeness, validity and compliance with applicable regulations.
Executive Sales Representative
Enterprise Life Insurance
Kumasi, Ghana
01.2014 - 10.2016
- Helped sales professionals build successful sales campaigns to reach target audience with consistent branding.
- Achieved sales targets by prospecting, qualifying and converting leads.
- Optimized sales approaches based on account, competitor and general market trends.
- Created sales proposals and delivered presentations to high-level decision-makers.
- Consulted with businesses to supply accurate product and service information.
- Worked independently with minimal supervision.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Recorded accurate and efficient records in customer database.
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
Assistant Accountant ; National Service
Tamale Central Hospital
Tamale , Ghana
10.2007 - 08.2008
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Set up and improved accounting systems and processes to meet business needs and maximize operational success.
- Reconciled Hospital accounts for NHIS cards, employee expenses and commissions.
- Balanced and submitted financial reports for review and approval.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
- Compiled general ledger entries on short schedule with 100% accuracy.
- Reviewed general ledger entries and assessed accuracy
- Monitored status of accounts receivable and payable to facilitate prompt processing
- Reconciled company accounts for credit cards, employee expenses, and commissions
- Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments
- Analyzed and verified employee expense reports for accuracy
Internship Student
Local Government
Salaga Municipal Assembly , Ghana
07.2006 - 09.2006
- Provided clerical support, addressing routine, and special requirements
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement
- Reported back to instructor to receive day-to-day tasks and responsibilities
- Interacted with customers by phone, email, or in-person to provide information
- Delivered clerical support by handling range of routine and special requirements
- Sorted, organized, and maintained files
- Answered and transferred incoming telephone calls, taking messages for various staff members
- Analyzed problems and worked with teams to develop solutions
- Completed research, compiled data, updated spreadsheets, and produced timely reports
- Sorted and organized files, spreadsheets, and reports
Education
Bachelor of Science - Accounting With Computing
Kwame Nkrumah University of Science And Technology
Kumasi 08.2021
Postgraduate Diploma in Education - Education
University of Education Winneba
Kumasi 07.2013
Higher National Diploma (HND) - Accountancy
Tamale Technical University
Tamale 08.2007
Skills
- Problem-solving
- MOYB Skills
- Registration data intake
- Time management
- Client Relationships
- File Maintenance
- Cultural Awareness
- Data Entry
- Active Listening
- Team Building
- Written Communication
- Excellent Communication
- Microsoft Suite
REFERENCES
Mr. Muntari Mahama
Senior Lecturer, Tamale Technical University
Tel : 0243564025
Mr. David Twum
Team Manager, Enterprise Insurance
Tel 0508084782
Timeline
Registration Officer
Local Government
09.2020 - Current
Executive Sales Representative
Enterprise Life Insurance
01.2014 - 10.2016
Assistant Accountant ; National Service
Tamale Central Hospital
10.2007 - 08.2008
Internship Student
Local Government
07.2006 - 09.2006
Bachelor of Science - Accounting With Computing
Kwame Nkrumah University of Science And Technology
Postgraduate Diploma in Education - Education
University of Education Winneba
Higher National Diploma (HND) - Accountancy
Tamale Technical University