Summary
Overview
Work History
Education
Skills
REFERENCES
Timeline
Generic

Sharissa Grant

Geelong

Summary

Versatile team member offering 18 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

Overview

19
19
years of professional experience

Work History

Retail Assistant

Decjuba Pty Ltd
04.2023 - Current
  • Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
  • Enhanced store appearance through diligent merchandising and regular upkeep of displays.
  • Resolved customer complaints professionally, maintaining a positive brand image.
  • Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Retail Asssistant

Party Werks Pty Ltd
11.2004 - Current
  • Carried out daily duties, including greeting customers, answering & making calls, stock ordering and inventory
  • Used creative abilities to build eye catching balloon arrangements daily and attended annual conventions to build my skill set
  • Liaised with customers to ensure they had all required to bring events ideas to fruition
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere, in-store and onsite
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Weighbridge Operator

Sycle
03.2022 - 03.2023
  • Facilitate all vehicles and deliveries to site, generally 100+ people per day. Liaising with all visitors, received & directed all phone calls made to site.
  • Built and maintained strong client relationships, as evident by retained and initiated contracts with a broad range of account holders
  • Compiled data on daily/weekly/monthly imports and exports, creating reports and receipts to assist with financial recordkeeping
  • Maintained privacy and confidentiality of personal information for all staff and contractors in accordance to company policy
  • Conducted all site inductions for staff and contractors entering site.

Retail Merchandiser Assistant

Brand Influence Group
02.2017 - 03.2022
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Updated pricing and signage to complete product displays and educate customers.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Established strong vendor relationships to maintain and support business and increase sales
  • Worked with managers and advertising directors to optimize promotions.

Education

High School Diploma -

Geelong High School
11.2004

Skills

  • Attention to Detail
  • Product Merchandising
  • Complex Problem Solving
  • Inventory Control
  • Customer Needs Identification
  • Retail Merchandising
  • Store Opening and Closing
  • Reliable and Responsible
  • Professionalism
  • Effective Communication
  • Brand representation

REFERENCES

Jaimee Dando- Operations Coodinator, Sycle 

0429 043 783


Carley Salo- Assistant Manager- Decjuba 



Ciaran O'Sullivan- Owner- Party Werks 

0418 521 924


Miranda Laird- Public Health Consultant 

(close friend of more than 20years) 

0408 961 673





Timeline

Retail Assistant

Decjuba Pty Ltd
04.2023 - Current

Weighbridge Operator

Sycle
03.2022 - 03.2023

Retail Merchandiser Assistant

Brand Influence Group
02.2017 - 03.2022

Retail Asssistant

Party Werks Pty Ltd
11.2004 - Current

High School Diploma -

Geelong High School

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Sharissa Grant