Shariya Mission

• Delivered exceptional customer service to international guests during food and culture experiences booked via the GYG platform.
• Assisted in preparing and presenting meals or snacks as part of cooking classes or food tours, ensuring cleanliness and food safety standards.
• Provided a warm, informative welcome to guests, helping them feel comfortable and engaged from start to finish.
• Explained cooking steps, ingredients, and cultural significance in a clear and friendly manner.
• Handled customer questions, dietary requests, and last-minute changes with professionalism and care.
• Maintained a clean and organized cooking/demo area in line with health regulations.
• Worked closely with experience hosts, vendors, and the GYG platform team to ensure smooth operations and 5-star reviews.

Key Achievements:

• Helped achieve and maintain a 4.8+ star rating on GetYourGuide through consistently positive guest interactions and food quality.
• Recognized by hosts for reliability, adaptability, and creating a fun, welcoming atmosphere for guests.

• Managed inventory and supplies to ensure materials were available when needed.
• Provided support and guidance to colleagues to maintain a collaborative work environment.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.