Sharkira Armstrong
Port Macquarie,NSW
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Nganampa Health Council
09.2022 - 09.2023
- Enhanced office efficiency by streamlining administrative processes.
- Assisted in onboarding new employees, providing training materials, and orientation schedules to ensure a smooth integration into the team.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Supported executive staff through preparing crucial documents.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Canteen Worker
CAFL
04.2021 - 09.2021
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Youth Worker
Gap Youth And Community Centre
07.2014 - 12.2015
- Enhanced youth engagement by incorporating interactive activities and group discussions into programs.
- Improved program effectiveness by collaborating with colleagues to develop innovative strategies for youth development.
- Provided individualized support for at-risk youth, resulting in increased self-esteem and positive behavior changes.
- Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviors among participants.
- Facilitated open communication between parents, staff, and administrators to ensure coordinated efforts in supporting youths'' wellbeing.
- Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
- Promoted positive peer interactions by facilitating group activities and modeling respectful communication techniques.
- Ensured program compliance with all local, state, and federal regulations through consistent record-keeping and reporting practices.
- Assisted in identifying and reducing barriers to youth engagement and development.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
Education
High School Diploma -
Centralian Senior College
Alice Springs, NT12.2012
Skills
- Office Administration
- Data Entry
- Workflow Optimization
- Filing
- Reception oversight
- Office Equipment Maintenance
- Time Management
- Recordkeeping
Timeline
Administrative Assistant
Nganampa Health Council
09.2022 - 09.2023
Canteen Worker
CAFL
04.2021 - 09.2021
Youth Worker
Gap Youth And Community Centre
07.2014 - 12.2015
High School Diploma -
Centralian Senior College
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