Sharla Albanese

• Maintained a clean and organized workspace, adhering to health code regulations for optimum food safety.
• Managed phone orders professionally, providing clear communication and accurate order details to kitchen staff.
• Collaborated with team members for smooth operations during busy hours, minimizing wait times for customers.
• Supported kitchen staff by prepping ingredients and assembling pizza toppings as needed, expediting order fulfillment.
• Operated cash register accurately, processing transactions quickly to maintain efficient customer flow.

• Managed high-volume orders with strong multitasking skills, maintaining accuracy and timeliness.
• Handled high-stress situations calmly, addressing multiple tasks simultaneously while prioritizing accordingly.
• Provided excellent customer service by addressing inquiries and resolving issues promptly.
• Collaborated with kitchen staff to ensure accurate preparation of menu items for take-out orders.

From 2016 until 2018 i was doing volunteer work at Esteem Beauty Therapy which was a family owned business. I was in charge of answering phones calls, booking appointments and cleaning the rooms after our clients

• Streamlined appointment scheduling process by efficiently managing time slots according to availability and demand for services.
• Delivered exceptional customer service by attentively listening to clients'' concerns and suggesting appropriate solutions.