Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharleen (Charlie) McCormack

Goulburn,NSW

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Dental Assistant

Atkinson And Stalker
07.2023 - Current
  • Enhanced patient comfort by providing gentle and thorough dental cleanings.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
  • Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.

Property Manager

LJ Hooker
01.2023 - 07.2023
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Communicated effectively with owners, residents, and on-site associates.
  • Conducted regular inspections of both interior and exterior of properties for damage.

Property Manager

Ray White
02.2018 - 07.2023
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.

Travel Consultant

Helloworld Travel
02.2014 - 01.2018
  • Enhanced customer satisfaction by tailoring travel packages to individual preferences and needs.
  • Built strong relationships with clients through exceptional communication and personalized service.
  • Increased repeat business by providing outstanding customer service and addressing client concerns promptly.
  • Collaborated with team members to optimize travel recommendations and share industry knowledge.
  • Managed complex itineraries for multi-city trips, balancing client preferences with logistical constraints.
  • Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
  • Assisted clients in navigating visa requirements and other travel documentation, minimizing potential issues during their trips.
  • Addressed unforeseen challenges during trips by coordinating alternative arrangements or providing support as needed.
  • Continuously sought opportunities for professional development by attending industry conferences, webinars, and training sessions to stay current on the latest trends in travel.
  • Worked closely with clients to understand unique needs and meet specific travel desires.
  • Organized trips for individual, family and business travellers.
  • Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
  • Handled sensitive information with professionalism and discretion.
  • Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.

Education

High School Diploma -

Goulburn High School
Goulburn, NSW

Skills

Positive Outlook and can do attitude

Caring and compassionate

Work well as an individual as well as in a team

Good communicator

Time management

Organized

Timeline

Dental Assistant

Atkinson And Stalker
07.2023 - Current

Property Manager

LJ Hooker
01.2023 - 07.2023

Property Manager

Ray White
02.2018 - 07.2023

Travel Consultant

Helloworld Travel
02.2014 - 01.2018

High School Diploma -

Goulburn High School

Similar Profiles

CREATE PROFILE
Sharleen (Charlie) McCormack