Sharlene Mitchell
Liverpool,NSW
Summary
Knowledgeable Desired Position with solid foundation in customer service, merchandising, and inventory management. Proven track record of maintaining organized store layouts and assisting customers in finding products efficiently. Demonstrated ability to handle transactions and manage stock effectively.
Professional retail worker prepared to excel in fast-paced environments. Known for maintaining high standards in store presentation and customer interaction. Dependable team player with focus on achieving positive results and adapting to changing store needs. Proficient in point-of-sale systems and inventory control.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Retail assistant
Plot Clothing
01.2015 - 01.2017
- Ensure high levels of customer satisfaction through excellent sales service
- Maintain outstanding store condition and visual merchandising standards
- Maintain a fully stocked store
- Ascertain customers’ needs and wants
- Recommend and display items that match customer needs
- Welcome and greet customers
- Manage point-of-sale processes
- Actively involve in the receiving of new shipments
- Keep up to date with product information
- Accurately describe product features and benefits
- Follow all companies policies and procedures
Cleaner Assistant
01.2014 - 01.2016
- Clean, stock and supply designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc)
- Perform and document routine inspection and maintenance activities
- Carry out heavy cleansing tasks and special projects
- Notify management of occurring deficiencies or needs for repairs
- Make adjustments and minor repairs
- Stock and maintain supply rooms
- Cooperate with the rest of the staff
- Follow all health and safety regulations
Domestic house cleaner
01.2010 - 01.2014
- Clean, stock and supply designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc)
- Perform and document routine inspection and maintenance activities
- Carry out heavy cleansing tasks and special projects
- Notify management of occurring deficiencies or needs for repairs
- Make adjustments and minor repairs
- Stock and maintain supply rooms
- Cooperate with the rest of the staff
- Follow all health and safety regulations
Administration clerk
Henwood design
01.2008 - 01.2009
- Answer and direct phone calls
- Organize and schedule appointments
- Plan meetings and take detailed minutes
- Write and distribute email, correspondence memos, letters, faxes and forms
- Assist in the preparation of regularly scheduled reports
- Develop and maintain a filing system
- Provide general support to visitors
- Act as the point of contact for internal and external clients
- Knowledge in MYOB
Crew member
Macdonalds Wetheril park
01.2007 - 01.2008
- Welcoming every customer with a smile and being genuinely friendly at all times
- Attending to customers’ needs as a primary focus
- Adhering to restaurant performance standards for crew stations and as per shift manager directions
- Following directions for the implementation of new products and procedures
- Provide customers with the menu and suggest food items as per their preferences
- Inform customers of any special or new deals that the company has introduced
- Take orders by punching them into the POS database and repeat orders to ensure accuracy
- Take cash or process credit cards in exchange of meals sold
- Relay orders to the kitchen so that they can be prepared immediately
- Prepare orders when needed by constantly checking the order slip for accuracy
hair assistant
01.2005 - 01.2006
- Organization and maintaining salon's retail, restocking and cleanliness of salon
- Assisted with daily activities of daily living in nature, including personal care, transportation and accompanying client during appointments
- Performed light housekeeping tasks (changed linens, cleaned bathrooms, bedrooms, kitchen and etc.)
- Contributed to a positive living environment to enhance the client's quality of life
- Provided medication and appointment reminders, preparation in meals and cleaning up meal related items
Education
Certificate I - Makeup Artistry
TAFE NSW
NSW11.2017
High School Certificate -
Miller technology high school
01.2003
Skills
- Attention to detail
- Team player
- Strong Computer / internet knowledge
- MYOB skills
- Fast learner
- Great Communication
- Cleaning
- Reception
Certification
Willing to obtain certifications required to excel in a role or position always refreshing my knowledge and keeping to date
RSA
Responsible service of alcohol
Timeline
Retail assistant
Plot Clothing
01.2015 - 01.2017
Cleaner Assistant
01.2014 - 01.2016
Domestic house cleaner
01.2010 - 01.2014
Administration clerk
Henwood design
01.2008 - 01.2009
Crew member
Macdonalds Wetheril park
01.2007 - 01.2008
hair assistant
01.2005 - 01.2006
Certificate I - Makeup Artistry
TAFE NSW
High School Certificate -
Miller technology high school