Sharlette Saunders
Penrith,NSW
Summary
Customer service professional skilled in problem-solving and team collaboration. Enhances customer satisfaction through effective communication and prioritization. Contributed innovative solutions that improved service outcomes and cultivated a productive workspace. Committed to achieving team goals.
Overview
4
4
years of professional experience
Work History
Casual
Hungry jacks
Marulan , NSW
02.2024 - 02.2026
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified customer needs to enhance service delivery.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated with team members to ensure timely project completion.
- Worked with cross-functional teams to achieve goals.
- Contributed to team efforts to achieve goals and improve workplace productivity.
Part time
Pearls bakery and kitchen
Marulan, Nsw
03.2022 - 03.2024
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Picton High School
Picton , NswSkills
Customer service professional skilled in problem-solving and team collaboration Enhances customer satisfaction through effective communication and prioritization Contributed innovative solutions that improved service outcomes and cultivated a productive workspace Committed to achieving team goals
Customer service professional skilled in problem-solving and team collaboration Enhances customer satisfaction through effective communication and prioritization Contributed innovative solutions that improved service outcomes and cultivated a productive workspace Committed to achieving team goals
Timeline
Casual
Hungry jacks
02.2024 - 02.2026
Part time
Pearls bakery and kitchen
03.2022 - 03.2024
Picton High School