Summary
Overview
Work History
Education
REFEREES
Timeline
Generic

Sharley Pavier

Palmerston,ACT

Summary

I am an experienced and dedicated executive assistant and staffing officer. I have excellent interpersonal skills and a proven ability to build strong partnerships with educational stakeholders both within, and external, to the school community. I am an organised office manager with noted experience in administrative management. I can prioritise projects and multitask effectively to achieve project goals. I am a methodical and detail-oriented team player with expertise in team leadership and a strong work ethic.

Overview

24
24
years of professional experience

Work History

Staffing Officer

Palmerston District Primary School (PDPS)
11.2023 - Current
  • Liaising with executive staff to meet the operational needs
  • Creating and maintaining timetables and spreadsheets
  • Managing day to day staffing and processes
  • Ensuring leave is approved and proceed correctly
  • Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
  • Mentored junior staff members, helping them develop their skills and advance in their careers.
  • Enhanced communication between team members by organising regular meetings and fostering open dialogue.
  • Collected, arranged, and input information into database system.
  • Devised and implemented processes and procedures to streamline operations.

Executive Assistant

Palmerston District Primary School (PDPS)
11.2023 - Current
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimise time.
  • Handled confidential and sensitive information with discretion and tact.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Answered high volume of phone calls and email inquiries.
  • Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
  • Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
  • Improved office efficiency by implementing new filing systems and document management processes.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.

Business Manager

Palmerston District Primary School (PDPS)
05.2023 - 11.2023
  • Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
  • Increased overall team productivity by fostering a positive work environment and providing effective leadership.
  • Communicated with all stockholders positively with particular attention to problem resolution.
  • Negotiated contracts with suppliers and vendors, securing favourable terms for PDPS while maintaining strong relationships.
  • Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
  • Assisted with hiring process and training of new employees.
  • Coordinated staff schedules to meet the school operational needs.
  • Mentored junior staff members, helping them grow professionally and contribute more effectively to the team's goals.
  • Cultivated a high-performance team through targeted recruitment efforts, training programs, and performance management systems.
  • Assisted in recruiting, hiring and training of team members.
  • Reported issues to higher management with great detail.

Front Office Receptionist

Palmerston District Primary School (PDPS)
01.2019 - 04.2023
  • Reduced wait times for clients, promptly answering phone lines and directing calls as needed.
  • Interacted with parents/customers by phone, email, or in-person to provide information.
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures.
  • Maintained a high level of professionalism while handling sensitive customer information, ensuring privacy and confidentiality.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Collaborated with team members for smooth workflow, supporting colleagues during peak hours or absences.
  • Enhanced clients satisfaction by providing timely and accurate information in response to inquiries.
  • Greeted visitors and clients upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Offered every visitor professional and prompt service, completing check-ins, and verifying paperwork.
  • Identified areas for process improvement within front office operations, proposing solutions that led to increased productivity levels.
  • Restocked supplies and submitted purchase orders to maintain stock levels.

School Assistant

Palmerston District Primary School (PDPS)
01.2017 - 12.2018
  • Helped with meal and snack preparation and feeding children.
  • Assisted in maintaining a positive learning environment by managing classroom behaviour and addressing issues promptly.
  • Improved parent-teacher communication by acting as a liaison between families and school staff members.
  • Supported teachers with instructional materials, setting up equipment, and organising resources for efficient lesson delivery.
  • Ensured student safety during emergency situations, implementing established procedures effectively.
  • Supervised classroom during brief teacher absences.
  • Participated in professional development workshops to stay current on best practices within the education industry.
  • Supervised students on excursions for safety and proper behaviour in public settings.

Administration Officer

Australian Bureau Of Statistics
01.2000 - 10.2011
  • Developed strong working relationships with colleagues, contributing to a positive work environment.
  • Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Aided colleagues, managers, and customers through regular communication and assistance.
  • Entered and maintained departmental records in company database.
  • Maintained personnel records and updated internal databases to support document management.
  • Proofread and edited documents for accuracy and grammar.

Education

Canberra Health Services

Year 12 Certificate -

Dickson College
Dickson, ACT
12.1998

REFEREES

Marijiana Pasalic - marijiana.pasalic@ed.act.edu.au


Kristina Collins - kristina.collins@ed.act.edu.au

Timeline

Staffing Officer

Palmerston District Primary School (PDPS)
11.2023 - Current

Executive Assistant

Palmerston District Primary School (PDPS)
11.2023 - Current

Business Manager

Palmerston District Primary School (PDPS)
05.2023 - 11.2023

Front Office Receptionist

Palmerston District Primary School (PDPS)
01.2019 - 04.2023

School Assistant

Palmerston District Primary School (PDPS)
01.2017 - 12.2018

Administration Officer

Australian Bureau Of Statistics
01.2000 - 10.2011

Canberra Health Services

Year 12 Certificate -

Dickson College
Sharley Pavier