Summary
Overview
Work History
Education
Skills
Accomplishments
Extracurricular Activities
volunteer
Timeline
Generic

Sharm Bandara

Perth

Summary

Friendly cashier with energetic and helpful demeanor. Adept at operating cash registers and assisting customers throughout checkout process. Successful working in fast-paced and crowded retail environments while maintaining professional attitude. Strong math skills and scheduling flexibility. Highly efficient worker and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Extremely friendly with fellow crew member, always willing help other members to become better at their job.

Overview

6
6
years of professional experience

Work History

Fast Food Worker

McDonald's
08.2022 - Current
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Trained newly hired employees on routine tasks and customer service.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Front Counter Crew Member

KFC
12.2020 - 08.2022
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Became familiar with products to answer questions and make suggestions.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Collaborated with team members to complete orders.
  • Worked well with teammates and accepted coaching from management team.
  • Maintained fast speed of service, especially during rush times.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Responded quickly to customer inquiries, answering questions and offering insight into products.
  • Addressed guest complaints and resolved issues to promote satisfaction.
  • Managed multiple tasks in high-volume environment.
  • Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
  • Maintained clean and organized appearance for all restaurant areas to attract and retain customers.
  • Processed customer orders and accurately entered into order system.

Fast Food Employee

McDonald's
11.2017 - 01.2020
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Prepared variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.

Education

No Degree - Math

Belridge Senior High School
Beldon, WA

Bachelor of Science - Counter Terrorism Security And Intelligence

Edith Cowan University
Perth, WA

Skills

  • Customer engagement
  • Cash Handling
  • Hospitality service expertise
  • Cash register systems
  • Receipt and refund issuance
  • Beverage preparation
  • Order taking
  • Safe food handling
  • Cleaning and sanitizing
  • Product promotion
  • Ability to work with people from different countries, background and religions

Accomplishments

  • Supervised team of staff members.
  • Became crew of the month
  • Rewarded by the head office member for showing excellent work ethics
  • Numerous accolades from playing cricket

Extracurricular Activities

  • I have been playing cricket for 6 years at Wanneroo District Cricket Club.

           I have played at high competitive level cricket which taught me to push my self beyond my physical and mental limits.

  • I played volleyball and during that time I have done coaching and umpiring

          While playing volleyball I have been able coach many young students about skills and basic fundamentals of volleyball. 

volunteer

  • Volunteered at Ronald McDonald House children hospital while working at McDonald's
  • Volunteered at annual McHappy day charity to raise money for Ronald McDonald Children hospital
  • Volunteer at Buddhist monastery by helping cleaning and maintaining the buildings and the land.

Timeline

Fast Food Worker

McDonald's
08.2022 - Current

Front Counter Crew Member

KFC
12.2020 - 08.2022

Fast Food Employee

McDonald's
11.2017 - 01.2020

No Degree - Math

Belridge Senior High School

Bachelor of Science - Counter Terrorism Security And Intelligence

Edith Cowan University

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Sharm Bandara