Sharmeen Rahman
Weir Views, Melton ,VIC
Summary
A strong desire to expand my career within the workforce. I possess traits such as problem solving, critical thinking, communication and many more. I am eager to further develop these skills while contributing value to a new role. Committed to continuous learning and enthusiastic about harnessing my existing experience to excel in a professional setting.
Overview
11
11
years of professional experience
Work History
Sales Consultant Manager
Ed Harry Menswear
02.2008 - 06.2015
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Sales Assistant Team Member
Man To Man Menswear
04.2005 - 11.2005
- Sales Support: Ability to provide support to the sales team by processing transactions, managing inventory, arranging displays, and maintaining a clean and organized sales floor.
- Problem-Solving: Capability to handle customer complaints or issues effectively and find solutions to ensure customer satisfaction.
- Sales Techniques: Familiarity with sales techniques such as suggestive selling, cross-selling, and upselling can help improve sales performance.
- Resilience: Developing resilience to handle rejection or difficult customers and maintaining a positive attitude in challenging situations.
Telemarketer Sales Representative
Optus Telecommunications
01.2004 - 11.2004
- Answered questions about company offerings with knowledgeable responses about products and services.
- Built relationships with customers using strong persuasion and active listening skills.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
- Informed current and prospective customers of promotions and new or upgraded products.
Education
High School Diploma -
Copperfield College - Delahey Senior Campus
Delahey, VIC11.2002
Certificate 1&2 Buisness And Office Administration - Business Administration And Office Administration
Victoria University Secondary College - Brimbank Campus
St. Albans, VIC02.2003
Skills
- Relationship building
- Customer retention
- Time management
- Effective communication
- Customer Service
- Resilience/Adaptability
- Leadership
- Time Management/Organizational Skills
- Problem-Solving/Critical Thinking
- Teamwork/Collaboration
- Interpersonal Skills
Languages
Bengali
Native or Bilingual
Hindi
Native or Bilingual
English
Native or Bilingual
Availabilities
Weekday Availabilities: Monday - Friday ( 9am - 3pm or 5pm - late)
Weekend Availabilities: Sunday (All day)
Character Reference
Nadie Saitovski PRODUCTION SCHEDULER, FUJI FILM
Mobile: 0403 558 106
Sonia Akhter BANKING CONSULTANT , ANZ
Mobile: 0434 096 529
Timeline
Sales Consultant Manager
Ed Harry Menswear
02.2008 - 06.2015
Sales Assistant Team Member
Man To Man Menswear
04.2005 - 11.2005
Telemarketer Sales Representative
Optus Telecommunications
01.2004 - 11.2004
High School Diploma -
Copperfield College - Delahey Senior Campus
Certificate 1&2 Buisness And Office Administration - Business Administration And Office Administration
Victoria University Secondary College - Brimbank Campus
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