Sharmila Joseph
Sydney,NSW
Summary
I'm very honest and loyalty person. Very hard working. Always running towards success.
Overview
28
28
years of professional experience
Work History
Assistant in Nursing
Bolton Clark
Denham Court
01.2024 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Assistant in Nursing
Scalabrini Village
Austral
2016 - 04.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assistant in Nursing
Summitcare
St Mary
05.2018 - 08.2022
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Customer Service Manager
Mobitel
Colombo Srilanka
04.2009 - 12.2011
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Sales Manager
Hemas Pharmaceutical
Colombo Srilanka
04.2007 - 04.2008
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Administrative Manager
HSBC Bank
Colombo Sri Lanka
02.2004 - 10.2006
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
Store Manager
Optittrened Optical
Colombo 6 Srilanka
02.1996 - 09.2000
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Diploma Of Human Resource - HR
Collage of Adult Learning
OnlineDiploma Of Payroll And Administration - Accounting
Career Academy
OnlineCertificate IV - Age Care
AAA
Wynyard NSW08.2019
Certificate III - Age Care
AAA
Wynyard 02.2016
Colombo Sri Lanka - Business Management
Diploma in Management
Institute Of Management 02.2001
Bachelor Of Ophthalmologist - Opthometrist
University of Peradeniya
Kandy Srilanka 01.1997
Skills
- Patient Care
- HIPAA Compliance
- Reliable team player
- Direct Patient Care
Timeline
Assistant in Nursing
Bolton Clark
01.2024 - Current
Assistant in Nursing
Summitcare
05.2018 - 08.2022
Customer Service Manager
Mobitel
04.2009 - 12.2011
Sales Manager
Hemas Pharmaceutical
04.2007 - 04.2008
Administrative Manager
HSBC Bank
02.2004 - 10.2006
Store Manager
Optittrened Optical
02.1996 - 09.2000
Assistant in Nursing
Scalabrini Village
2016 - 04.2024
Diploma Of Human Resource - HR
Collage of Adult Learning
Diploma Of Payroll And Administration - Accounting
Career Academy
Certificate IV - Age Care
AAA
Certificate III - Age Care
AAA
Colombo Sri Lanka - Business Management
Diploma in Management
Bachelor Of Ophthalmologist - Opthometrist
University of Peradeniya