Summary
Overview
Work History
Skills
Timeline
Generic

Sharn Ratcliffe

Bulimba

Summary

To whom it may concern,

I am writing to express my interest in the Support Worker position at your organization. With a genuine passion for helping others and personal experience caring for a family member with both physical and psychological disabilities, I believe I would be a valuable addition to your team.
Through my role as a caregiver, I’ve gained an in-depth understanding of the importance of offering both practical and emotional support. This experience has enhanced my empathy and patience while deepening my commitment to positively impacting the lives of those in need. My personal journey, combined with my passion for supporting others, fuels my excitement about transitioning into support work.
In addition, I have a strong work ethic that I’ve honed as a small business owner and hairdresser. Managing my business has taught me how to be adaptable and attentive to individual needs, offering personalized care to every client. I understand that each person has unique requirements, and I am confident in my ability to provide tailored support.
I am available for night shifts and eager to enhance my skills through any additional training you may offer. I currently hold a Blue card and have completed NDIS online training. I am more than willing to pursue further training to ensure I deliver the highest level of care and support.
I look forward to the opportunity to contribute to your team and make a meaningful difference in the lives of those you support. Please feel free to contact me at your convenience.
Thank you for your time and consideration.
Sincerely,

Sharn

Overview

1
1
year of professional experience

Work History

Hair Dresser

Hair by Sharn
05.2024 - Current
  • Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Provided pre- and post-service consultations to accurately assess clients' needs.
  • Promoted a safe work environment by adhering strictly to sanitation guidelines set forth by state regulations and salon policies.
  • Developed strong rapport with clients through excellent communication skills, resulting in referrals and positive reviews.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Supported fellow stylists during peak times by assisting them with shampooing or blow-drying tasks when needed.

Skills

  • First aid qualification
  • NDIS worker screening check
  • NDIS Orientation Module Certificate
  • Blue card
  • Housekeeping tasks
  • Health and safety awareness
  • Emotional support
  • Active listening
  • Cleaning and sanitizing
  • Confidentiality and privacy
  • Daily living assistance
  • Meal preparation
  • Crisis management
  • Basic caregiving
  • Mental health assistance
  • Personal errands
  • Multitasking
  • Problem-solving
  • Excellent communication
  • Emergency response training

Timeline

Hair Dresser

Hair by Sharn
05.2024 - Current
Sharn Ratcliffe