Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Education and Training
Languages
References
VOLUNTEER EXPERIENCE
Timeline
Generic

Sharna Bolt

Sunbury

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. With a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

14
14
years of professional experience
6047
6047
years of post-secondary education
1
1
Certification

Work History

City laws officer

Hume council
Craggieburn
06.2025 - Current

Animal Management:

Managing wandering livestock, impounding unregistered or stray domestic animals, and ensuring compliance with the Domestic Animal Act.

Patrolling and Monitoring:

Conducting regular patrols of public areas, streets, and parks to ensure adherence to local laws and identify potential breaches.

Complaint Investigation:

Receiving and investigating complaints related to animal management (e.g., wandering animals, dog attacks), parking, noise, and other local law matters.

Enforcement and Compliance:

Issuing infringements, "Notices to Comply," and assisting with court proceedings for breaches of local laws and relevant state legislation

Public Advice and Engagement:

Providing courteous and professional advice to residents and the public regarding local laws and compliance

Record Keeping:

Maintaining accurate records of investigations, infringements, and other relevant activities in accordance with council policies and legislative requirements

Essential Skills

  • Strong communication and customer service skills.
  • Problem-solving and conflict resolution abilities.
  • Ability to work independently and as part of a team.
  • Resilience and a high level of emotional intelligence to handle difficult situations.
  • Knowledge of local government operations and relevant legislation.

Gym Owner/Personal Trainer

Bens Army Pty Ltd
Ballarat
01.2015 - 06.2024
  • Maintained financial records such as income and expenses, payroll, and taxes.
  • Organized special events such as fitness competitions or charity fundraisers at the gym.
  • Coordinated with vendors to purchase gym equipment and supplies.
  • Managed daily operations including scheduling classes, trainings, events; booking appointments; and handling payments.
  • Facilitated weekly meetings with staff to discuss operations, customer feedback, sales goals.
  • Implemented safety protocols for use of exercise machines, weights. by members.
  • Provided guidance and support to staff regarding customer inquiries or complaints.
  • Advised customers on appropriate exercises based on their individual fitness goals.
  • Conducted regular inspections of the facility to identify any maintenance or repair needs.
  • Developed and implemented a comprehensive marketing plan for the gym to attract new members.
  • Maintained inventory of nutritional supplements available for sale at the gym.
  • Monitored membership levels on a monthly basis to assess customer loyalty and trends in usage.
  • Executed performance reviews to encourage improved productivity for team members.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Hired and trained new department managers to increase team oversight and productivity.
  • Set pricing structures according to market analytics and emerging trends.
  • Generated leads through cold calling, email campaigns, networking.
  • Identified potential customers through research, referrals and cold calling.
  • Monitored progress of clients during workouts and provided feedback and encouragement.
  • Maintained records of client's performance data such as weight loss, muscle gain.
  • Assisted clients in setting realistic short-term and long-term goals.

Photographer

Sharna Sellars Photography
Ballarat
01.2018 - 06.2024
  • Provided exceptional customer service throughout the entire process from initial contact through delivery of finished product.
  • Edited digital images using Adobe Photoshop and Lightroom software programs.
  • Performed pre-session consultations with clients to discuss expectations and preferences.
  • Attended workshops and seminars to enhance professional skillset.
  • Worked collaboratively with other photographers on team projects as needed.
  • Organized digital files according to established protocols for easy retrieval later on.
  • Researched new products, services, props. to stay ahead of the competition.
  • Developed relationships with new parents to encourage repeat business and referrals.
  • Managed inventory levels for props and supplies utilized during photo sessions.
  • Maintained accurate records of customer orders, payments and other related information.
  • Created detailed wedding day timelines for photography sessions and ensured that all necessary photos were taken on schedule.
  • Managed a team of assistants at weddings, delegating tasks as needed.
  • Developed relationships with vendors, venues, and other professionals in the wedding industry
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Security Guard

Crown Casino
Melbourne
01.2012 - 01.2015
  • Enforced safety regulations and monitored access control points.
  • Responded to alarms, emergencies, and disturbances.
  • Reviewed security logs to ensure proper documentation was maintained.
  • Issued visitor badges and access cards to authorized personnel.
  • Maintained order during special events such as concerts and conferences.
  • Administered first aid when necessary in accordance with training guidelines.
  • Conducted daily security patrols of assigned areas.
  • Provided escorts for employees entering and exiting the building after hours.
  • Provided customer service assistance to staff and visitors in a professional manner.
  • Interacted with law enforcement officials to report incidents or violations of laws and regulations.
  • Completed incident reports regarding violations of policies or procedures.
  • Answered questions from the public regarding facility rules and regulations.
  • Observed surveillance cameras for any suspicious activity or intruders.
  • Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
  • Identified potential security risks and recommended corrective actions.
  • Assisted with searches of personnel, vehicles, packages.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Coordinated with law enforcement and emergency responders during incidents and emergencies.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Searched bags manually to identify prohibited items and contraband.

Security Guard

Darwin protection services & Safehouse security
Darwin
01.2012 - 12.2012
  • Enforced access control measures in accordance with established procedures.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Responded to alarms and conducted investigations as required.
  • Operated communication systems between officers stationed throughout the facility.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Performed first aid and CPR when necessary during emergency situations.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Participated in training sessions to stay up-to-date on current security trends and best practices.
  • Confirmed visitor identification prior to granting entry into the building.
  • Assisted with crowd control during large events held at the facility.
  • Assisted in the development and implementation of security policies and procedures.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Guarded restricted areas to prevent unauthorized entry.
  • Verified photo IDs and tickets to allow guests passage.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
  • Coordinated with law enforcement and emergency responders during incidents and emergencies.

Education

Diploma of Community Services -

ITHEA
Sunbury , vic
08.2025 - 08.2025

Certificate IV in Buisness -

Foundation Education
Sunbury, Vic
06.2025 - 08.2025

Certificate III & Iv in Fitness - Personal Trainer

Fitlink

Diploma of Beauty Therapy

Open Colleges

Certificate II in Security

Security

Skills

  • Customer service
  • Communication skills
  • Project management
  • Time management
  • Customer relationship management
  • Database management
  • Adaptive team player
  • Excellent sales techniques

Certification

  • Provide cardiopulmonary resuscitation - HLTAID009
  • Provide basic emergency life support HLTAID010
  • Provide first aid - HLTAID011

Personal Information

Education and Training

other,other,other

Languages

5

References

  • Tania Bannister, wedding celebrant and work colleague, 0408508258;
  • Tennielle Jolly, family friend, 040-009-3307

VOLUNTEER EXPERIENCE

  • HEARTFELT Australia, Photographing end of life, babies that have passed in the womb or at birth

Timeline

Diploma of Community Services -

ITHEA
08.2025 - 08.2025

City laws officer

Hume council
06.2025 - Current

Certificate IV in Buisness -

Foundation Education
06.2025 - 08.2025

Photographer

Sharna Sellars Photography
01.2018 - 06.2024

Gym Owner/Personal Trainer

Bens Army Pty Ltd
01.2015 - 06.2024

Security Guard

Crown Casino
01.2012 - 01.2015

Security Guard

Darwin protection services & Safehouse security
01.2012 - 12.2012

Certificate III & Iv in Fitness - Personal Trainer

Fitlink

Diploma of Beauty Therapy

Open Colleges

Certificate II in Security

Security
Sharna Bolt