Sharna Rani Karmakar
Minto,NSW
Summary
Dedicated and customer-focused professional with over one year of experience in customer service and hospitality, currently employed at Woolworths. Demonstrated ability to provide exceptional service in fast-paced environments, with a strong background in team collaboration and customer relations from my tenure at Atmex Restaurant. Recently completed a work placement at Papilio Early Learning Centre, gaining valuable experience in early childhood education and care. Eager to leverage diverse skills and experiences in a dynamic role within the childcare sector.
Overview
2
2
years of professional experience
Work History
Work Placement
Papilio Early Learning
06.2024 - 09.2024
- Dedicated and passionate early childhood educator with hands-on experience from a work placement at Papilio Early Learning Centre.
- Skilled in creating engaging, developmentally appropriate activities that promote children's physical, emotional, and cognitive growth.
- Strong understanding of child safety, learning frameworks, and fostering positive relationships with children, families, and colleagues.
- Eager to bring a fresh perspective and enthusiasm to a professional childcare role.
Restaurant Team Member
Atmex
03.2023 - Current
- Provided excellent customer service, taking orders and ensuring satisfaction.
- Managed cash transactions and operated the register.
- Assisted with food preparation and maintained cleanliness.
- Collaborated with the team to ensure smooth operations.
- Addressed customer complaints and resolved issues quickly.
Customer Service
Woolworths Group
02.2024 - 08.2024
- Delivered exceptional customer service by addressing concerns promptly and professionally.
- Collaborated with other areas to provide quality, seamless customer service.
- Enhanced customer satisfaction by providing efficient and professional customer service.
Education
Certificate III - Early Childhood Education
Australian Learning Group
Building 5B, Level 3/1/59 Quay St, Haymarket NSW 09.2024
Skills
- Customer Service: Provided excellent service and resolved issues at Woolworths and Atmex Restaurant
- Teamwork: Worked effectively in diverse environments, collaborating with colleagues
- Communication: Clear interaction with customers, children, and team members
- Problem-Solving: Adapted to challenges in customer service and childcare settings
- Safety & Organization: Maintained cleanliness and safety standards across all roles
- Activity Planning: Planned and executed child-focused activities during work placement
Reference
Reference 1:
Name: Swagota Jhanhabi Paul
Position: Early Childhood Educator
Organisation: Z Recruitment
Contact Information: +61483856607
Reference 2:
Name: Al Mahmud Mithu
Position: Manager
Organization: Atmex Restaurant
Contact Information: +61433420417
Timeline
Work Placement
Papilio Early Learning
06.2024 - 09.2024
Customer Service
Woolworths Group
02.2024 - 08.2024
Restaurant Team Member
Atmex
03.2023 - Current
Certificate III - Early Childhood Education
Australian Learning Group
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