Summary
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Sharna Paterson

Adelaide,SA

Summary

Dedicated professional with a proven track record at Fish an Chicks, adept at managing high-stress situations and resolving customer complaints with empathy, enhancing loyalty. Demonstrates exceptional teamwork and active listening skills, alongside strong product knowledge and food safety compliance. Committed to excellence, consistently delivering quality service and support.

Work History

Customer Service Representative

Fish an Chicks
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Managed meal prep and customer service and cooking and clean up when the shop shut.

Customer Service/Cook

Chook Shed
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Volunteer

Teal Turtle Cafe
  • Maintained clean, neat, and tidy shop to serve our customers needs.
  • Supported our staff members by helping with organisation an cleaning up tables.
  • Used strong communication skills a put all my effort and commitment into my work team
  • Represented organization positively and professionally while providing community with much-needed service.
  • Cleaned up tables and took food to our customers an helped cleaning up as the cafe was closing.

Education

Finished Year 11 -

Christie’s Beach High School
South Australia

Skills

  • Great Customer service
  • Active listening
  • Always Committed
  • Always on time
  • Always willing to do my best
  • I’m a great team member

Timeline

Customer Service Representative

Fish an Chicks

Customer Service/Cook

Chook Shed

Volunteer

Teal Turtle Cafe

Finished Year 11 -

Christie’s Beach High School

Similar Profiles

  • John Crumpler

    John CrumplerJohn Crumpler

    Line Cook at Chicks Oyster BarLine Cook at Chicks Oyster Bar

    View Profile
  • Diandri Grobbelaar

    Diandri GrobbelaarDiandri Grobbelaar

    Hatchery Supervisor at Pacific Pride ChicksHatchery Supervisor at Pacific Pride Chicks

    View Profile
  • Ella Whitaker

    Ella WhitakerElla Whitaker

    Boutique Sales Associate at Three Sassy ChicksBoutique Sales Associate at Three Sassy Chicks

    View Profile
Sharna Paterson