Summary
Overview
Work History
Education
Accomplishments
Additional Information
Timeline
Generic

Sharna Salter

Roxby Downs,SA

Summary

I believe I am a hardworking and enthusiastic person. I would like to obtain a position I can use my current skills and experience and also learn new things and try something different it becomes available.

Overview

7
7
years of professional experience

Work History

Front Desk Receptionist

Tiki Hotel
12.2021 - 07.2023
  • Processed check-ins and check-outs, created reservations and processed special requests.
  • Cash and credit card handling
  • Handled phone, email and in-person inquiries regarding reservations and and guest concerns.
  • Resolved guest complaints by addressing issues with rooms promptly.
  • Checked guests in out of hotel, made reservations, and processed payments.
  • End of day banking and balancing
  • Night checks and closing of hotel
  • Housekeeping duties when understaffed
  • Checked all rooms were ready for check in
  • Attended to Maintenance issues when on night shift


Office Assistant

Safe Finance
10.2016 - 08.2022
  • Managed busy switchboard
  • Reference checks - employment and tenancy
  • Prioritising client applications for a quick outcome
  • Worked directly with management
  • Assessed bank statements
  • Managed all emails and online messages
  • Completed credit checks



Housekeeping Supervisor

Woodroff Hotel
02.2016 - 03.2017
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.

Education

High School Diploma -

Mount Annan High School
Campbelltown, NSW

Accomplishments

  • Business Administration Certificate III
  • Women's Indigenous Workshop

Additional Information

Michael Burnard

Hotel Manager - Tiki Hotel

0404 937 854


Rachael Dobson

Supervisor - Safe Finance

0438 609 292



Timeline

Front Desk Receptionist

Tiki Hotel
12.2021 - 07.2023

Office Assistant

Safe Finance
10.2016 - 08.2022

Housekeeping Supervisor

Woodroff Hotel
02.2016 - 03.2017

High School Diploma -

Mount Annan High School

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Sharna Salter