Sharna Youngson
Denham Court
Summary
Dedicated and skilled Dental Assistant with 4 years of experience in dental administration and patient support. Proven ability to manage appointments, handle administrative tasks, and provide excellent customer service. Currently transitioning into office administration and bookkeeping, leveraging strong organizational, communication, and multitasking skills to contribute effectively in administrative roles. Eager to bring my detail-oriented and reliable work ethic to a dynamic office environment.
Overview
4
4
years of professional experience
Work History
Dental Assistant
Gentle Dental Care Leppington
11.2021 - Current
- Prepared patient x-rays and images for dentist review.
- Managed patient files with accuracy and confidentiality.
- Prepared, sterilized and arranged instruments for use by dentists.
- Scheduled and coordinated appointments, ensuring efficient use of practitioners time.
- Handled front desk reception, including greeting clients, managing phones and responding to enquiries.
- Trained new or existing staff in dental assisting procedures.
- Processed payments for patients.
- Used Ultimo to document and maintain patient information and health background.
- Scan and uploaded details to patients files.
- Conducted monthly environmental audits to ensure compliance with workplace health, safety, and hygiene standards.
- Generated and created digital 3D models of patients teeth using inLab CAD/CAM software by Dentsply Sirona.
Education
Secretarial Studies And Office Administration
Short Course Online 09-2025
Certificate III Dental Assisting
TAFE NSW 12-2022
Provide First Aid
Liverpool Training Centre 11-2022
Certificate II Career Preparation
TAFE NSW Ballina01-2021
Skills
- working in a team
- being honest
- friendly nature
- caring for patients under sedation
- payment processing and customer service
- highly reliable with strong work ethic
- operate a 3D X-Ray machine
- electronic charting
Timeline
Dental Assistant
Gentle Dental Care Leppington
11.2021 - Current
Secretarial Studies And Office Administration
Certificate III Dental Assisting
Provide First Aid
Certificate II Career Preparation