Sharnah Christian
Townsville
Summary
Dynamic professional with a proven track record in relationship building and sales, notably at Northern Vehicle Placement. Excelled in providing emotional support and health safety knowledge, achieving high client satisfaction and exceeding sales targets. Skilled in fostering client loyalty and enhancing shopping experiences through exceptional customer service and home organization responsibilities.
Overview
7
7
years of professional experience
Work History
Support Worker
Sole Trader
04.2021 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
Car Salesperson
Northern Vehicle Placement
01.2021 - 12.2021
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Retail Cashier
Corner Shop
11.2019 - 07.2020
- Helped customers complete purchases, locate items, and join reward programs.
- Provided excellent service through active listening skills, addressing customers'' needs effectively .
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
Retail Worker
Bunnnings
02.2018 - 02.2019
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
Education
Diploma of Education - Community And Aged Care
TAFE QLD
QLD06-2023
High School Diploma -
Saint Margaret Marys College
Townsville, QLD11-2017
Skills
- Support for Daily Activities
- Home Organization Responsibilities
- Health Safety Knowledge
- Emotional support
- Goal oriented
- Customer service
- Relationship building
- Sales and marketing
Timeline
Support Worker
Sole Trader
04.2021 - Current
Car Salesperson
Northern Vehicle Placement
01.2021 - 12.2021
Retail Cashier
Corner Shop
11.2019 - 07.2020
Retail Worker
Bunnnings
02.2018 - 02.2019
Diploma of Education - Community And Aged Care
TAFE QLD
High School Diploma -
Saint Margaret Marys College
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