Sharnee Phillis- Hawkins

After my previous role as a cleaner, i took time off to recover from a minor back injury that required me to attend physiotherapy, doctor appointments and extended recovery. I'm now fully recovered after my appointments and ready to return to work with no medical issues.

• Responded promptly to requests for special cleaning projects from management team.
• Followed safety protocols while handling hazardous chemicals during cleaning process.
• Swept and mopped floors of store areas daily.
• Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks, and tidying storage shelves
• Maintained the outdoor spaces by collecting trolleys such as on the sidewalks and parking lots.
• Followed procedures for the use of electric and manual power equipment/machines to prevent damage to floors and fixtures.
• Responded to emergency cleaning requests to ensure immediate clean-up of spills or accidents.

• Greeted customers and responded to questions with friendly, knowledgeable assistance.
• Kept pharmacy counter and related areas clean, neat and organized.
• Received incoming supplies and stocked in correct locations.
• Answered over 50 telephone calls a day and provided information about order status, store hours, and pharmacy procedures to multiple doctors, nurses, and customers.
• Communicated instructions to patients or caregivers about proper use and storage of drugs.
• Assisted pharmacist by filling over 100 prescriptions a day for customers and responding to patient questions regarding prescription and medication-specific issues.
• Trained new pharmacy staff on computer system and drug management protocols.
• Operated cash register and performed front counter tasks to facilitate daily operations.

• Skilled at working independently and collaboratively in team environment and fast paced environment.
• Managed inventory control, cash control, and store opening and closing procedures.
• Self-motivated, with strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in team setting, providing support and guidance such as making their daily targets KPIS.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated respect, friendliness and willingness to help with other company owned stores (eg: Goldmark and Angus and Coote.)
• Excellent communication skills, both verbal and written.
• Completed point of sale opening and closing procedures.
• Assisted with hiring, training and mentoring new staff members.
• Approved regular payroll submissions for employees.
• Managed over 50 Customer call and in store enquires daily.