Sharnee Savy
Boyland,QLD
Summary
Provide outstanding customer service by responding to questions, informing customers about sales / promotions and solving issues effectively. Keep the store clean by using a cleaning checklist and assigning cleaning tasks.
Excellent in a fast-paced customer service setting by managing high call volumes, maintaining calm under pressure, and managing time efficiently. Strongly motivated team member with desire to try new challenges daily. Always reliable and picking up extra shifts in other departments when needed.
Overview
3
3
years of professional experience
Work History
Front End Supervisor /Team Member
Woolworths
Jimboomba , Queensland
07.2021 - Current
- Counted and balanced registers.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Mentored newly hired staff in upselling techniques to improve sales.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Managed customer complaints and rectified issues to complete satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
Tamborine Mountain State High School
Scenic Rim 11-2023
Skills
- File Management
- Administrative Support
- Customer Service
- Cash Counting
- Problem-Solving Skills
- Team Supervision
- Training and Mentoring
Affiliations
- Photography
- Social media
- Community involvement
- Traveling
- Being outside and staying active
Timeline
Front End Supervisor /Team Member
Woolworths
07.2021 - Current
High School Diploma -
Tamborine Mountain State High School
Similar Profiles
Tanieka Booth – McNeillTanieka Booth – McNeill
Online Team Member at WoolworthsOnline Team Member at Woolworths
ALIESHA JARRETTALIESHA JARRETT
Picker Packer at WoolworthsPicker Packer at Woolworths
Kyle EvansKyle Evans
Supermarket Worker at WoolworthsSupermarket Worker at Woolworths
Mitchell CogganMitchell Coggan
Casual Night Fill at WoolworthsCasual Night Fill at Woolworths
Caitlyn KehlCaitlyn Kehl
Cafe Allrounder at The Diner, Curtis Falls Café, Bean 'n' Brunch CaféCafe Allrounder at The Diner, Curtis Falls Café, Bean 'n' Brunch Café