Summary
Overview
Work History
Education
Skills
Certification
References
Accomplishments
Timeline
Generic

Sharni O’Connor

Swan Hill,Victoria

Summary

Highly-motivated employee with desire to take on new challenges.

Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Harvest Work | Machinery Operator

Black Star Co
Mallee Region , Victoria
10.2023 - 12.2023
  • Maintained and operated a variety of machinery to ensure efficient production.
  • Ensured all safety protocols were followed while operating machinery.
  • Monitored machine operation to detect any malfunctions or errors in the process.
  • Adjusted machine settings according to specifications from work orders or instructions from supervisors.
  • Repaired faulty equipment using hand tools and other diagnostic devices.
  • Cleaned and maintained work areas regularly to maintain a safe working environment.
  • Communicated effectively with colleagues regarding production goals, timelines, and processes.

Laborer / Painter's Assistant

Scott Waters
Swan Hill, Victoria
02.2024 - Current
  • Prepared surfaces by washing, scraping, sanding and patching holes;.
  • Applied primers and sealers to prepare new surfaces for painting;.
  • Applied paint with brushes, rollers, spray guns or other equipment;.
  • Cleaned up job sites after completion of projects;.
  • Used ladders and scaffolds to reach high walls and ceilings;.
  • Sanded woodwork prior to staining or painting;.
  • Used power and hand tools safely and effectively.

Service Administration Officer

Emmett’s
Swan Hill, Vic
09.2022 - 10.2023
  • Generated and sent customer invoices, submitted payments and updates accounts.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Cleaning and upkeep of staff room facilities.
  • Money counting and EFTPOS balancing.

Chef / Front of House

Boo’s Place Cafe & Provedore
Swan Hill , Vic
03.2017 - Current
  • Instructed cooks and other workers in preparation, cooking, garnishing and presentation of food
  • Monitored quality, presentation and quantities of plated food across line.
  • Assessed inventory levels and placed orders to replenish goods before supplies depleted.
  • Supervised specialty dish preparation to satisfy customer requests and cater to various dietary needs.
  • Delegated tasks for kitchen employees and developed staff teams to streamline food preparation procedures.
  • Experimented with various ingredients and cooking techniques to develop new and flavorful dishes for customers.
  • Liaised with vendors to purchase optimal recipe ingredients at cost-effective rates.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Greeted customers, answered questions and recommended specials to increase profits.

Chef / Bartender / Game Room Attendant

Commercial Hotel
Swan Hill, Vic
07.2017 - 06.2023
  • Instructed cooks and other workers in preparation, cooking, garnishing and presentation of food
  • Trained kitchen workers on culinary techniques.
  • Monitored work areas, serving lines and eating areas to verify safe food preparation and service environment.
  • Balanced daily registers and generated sales reports for management.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Checked identification of guests to verify age requirements for alcohol purchase.

Chef

Swan Hill District Health
Swan Hill, Vic
03.2019 - 09.2022
  • Cleaning, cooking, garnishing and presentation of food
  • Monitored quality, presentation and quantities of plated food across line.
  • Trained kitchen workers on culinary techniques.
  • Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
  • Assessed inventory levels and placed orders to replenish goods before supplies depleted.
  • Inspected freezers and refrigerators prior to each shift to check temperature levels and verify proper functionality.
  • Exercised portion control for items served, eliminating waste.

Customer Service

Premix King
Swan Hill, Vic
02.2019 - 01.2021
  • Developed strong customer relationships to encourage repeat business.
  • Answered inbound calls to facilitate customer service.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances..
  • Educated customers on special pricing opportunities and company offerings.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.

Chef

Spoons Riverside
Swan Hill, Vic
09.2016 - 01.2018
  • Cooking, cleaning, plating, food ordering, calling businesses
  • Skills include: Communicating with other staff, food handling, problem solving, computer work, working as a team.
  • Instructed cooks and other workers in preparation, cooking, garnishing and presentation of food
  • Monitored quality, presentation and quantities of plated food across line.
  • Assessed inventory levels and placed orders to replenish goods before supplies depleted.
  • Experimented with various ingredients and cooking techniques to develop new and flavorful dishes for customers.
  • Exercised portion control for items served, eliminating waste.

Chef

Murray Downs Golf and Country Club
Murray Downs
10.2011 - 01.2016
  • Managed food usage with proper stock rotation to prevent spoilage.
  • Prepped foods for dishes, including roasted, sautéed, fried and baked items.
  • Plated completed foods paying special attention to overall presentation and necessary garnishes.
  • Supervised kitchen food preparation in demanding, high-volume environments.
  • Created diverse cuisines for full restaurant, special event, catering and tasting menus.

Bartender

Barrels Nightclub
Swan Hill, Vic
01.2015 - 01.2016
  • Serving, cocktail making, cleaning, dealing with customers
  • Skills include: Money handling, communication.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Trained new bartenders on drink preparation.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.

Kitchen Hand

Lake Boga Commercial
Lake Boga, Vic
11.2009 - 01.2011
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
  • Cleaned and sterilized dishes, countertops and utensils to prevent bacteria growth.
  • Peeled and cut fruit and vegetables to prepare for cooking or serving.
  • Maintained clean and well-organized kitchen areas to promote efficiency.
  • Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
  • Maintained cleanliness and organization of display cases and dining areas.
  • Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
  • Supported chefs in managing food preparation to achieve precise plating and presentation.

Waitress

Bushman’s Café
Swan Hill, Vic
06.2009 - 01.2011
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Presented food and beverages to guests at tables.
  • Cleared table and bussed dishes to allow for quick setups.

Education

Cert III in Commercial Cookery

Sunraysia Institute of TAFE
Mildura
02.2014

Secondary College -

MacKillop College
Swan Hill
10.2011

Skills

  • Customer Service
  • Supply Ordering
  • Team Leading
  • Portion and Cost Control
  • Instruction and Delegation
  • Verbal and Written Communication
  • Quality Assurance
  • Relationship Building
  • Accounts Payable and Receivable
  • Heavy Equipment Operation
  • Accounting Understanding
  • Work Planning and Prioritization
  • Willingness to Learn
  • Time Management

Certification

  • Manual Car License
  • Marine Boat License
  • Cert III Commercial Cookery
  • Police Check
  • Vic RSA / RSG
  • Food Safety Supervisor Course
  • Certificate in Veterinary Assisting
  • First Aid (Completed in 2023)

References

Kristy Coolahan - Kitchen Manager, SHDH, 0438323075

Rod Freeman - Parts Manager, Emmett's Swan Hill, 0459374033

Tan Milano - Boo's Place Cafe' Manager, Swan Hill, 0431609989

Accomplishments

  • 2017/18 Senior A Grade Coach- Moulamein Netball Club
  • 2017 A Grade Best and Fairest
  • 2011 Grand Finalist Winner of the Murray River Culinary Challenge
  • 2011 Student Excellence Award winner- Hospitality
  • 2011 Java Spice Food Industry Award
  • 2011 Vocational and Education Training Award- Hospitality
  • 2011 Nathan Cameron Trade Career Scholarship

Timeline

Laborer / Painter's Assistant

Scott Waters
02.2024 - Current

Harvest Work | Machinery Operator

Black Star Co
10.2023 - 12.2023

Service Administration Officer

Emmett’s
09.2022 - 10.2023

Chef

Swan Hill District Health
03.2019 - 09.2022

Customer Service

Premix King
02.2019 - 01.2021

Chef / Bartender / Game Room Attendant

Commercial Hotel
07.2017 - 06.2023

Chef / Front of House

Boo’s Place Cafe & Provedore
03.2017 - Current

Chef

Spoons Riverside
09.2016 - 01.2018

Bartender

Barrels Nightclub
01.2015 - 01.2016

Chef

Murray Downs Golf and Country Club
10.2011 - 01.2016

Kitchen Hand

Lake Boga Commercial
11.2009 - 01.2011

Waitress

Bushman’s Café
06.2009 - 01.2011

Cert III in Commercial Cookery

Sunraysia Institute of TAFE

Secondary College -

MacKillop College
Sharni O’Connor