Summary
Overview
Work History
Education
Skills
References
Timeline
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Sharni Faehrmann

Logan Reserve,QLD

Summary

I am a forward-thinking employee with proven history of leadership, planning and problem solving who also works well under pressure. I provide professional collaboration with any task given to accomplish demanding objectives,and organise resources. Systematic understanding of maintaining coverage for all operational needs. I am willing to learn any new skill or knowledge needed to excel in any tasks given.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Goldmark Jewellers
Browns Plains, QLD
02.2021 - Current
  • Delegated tasks to team members based upon skill level and to achieve organizational goals.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Implemented new procedures or systems to improve efficiency within the organization.

Casual Sales Assistant

Goldmark Jewellers
Browns Plains, QLD
01.2020 - 02.2021
  • Assisted in merchandising displays to maximize sales potential.
  • Collaborated with other team members to ensure store was neat and organized.
  • Provided excellent customer service by being friendly, approachable, and helpful.
  • Maintained knowledge of sales and promotions, return policies and security practices.

Certificate 3 Business Trainee

Goldmark Jewellers
Browns Plains, QLD
06.2019 - 01.2020
  • Computed purchases and received and processed cash or credit payment.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Education

High School Diploma -

Beenleigh State High School
Beenleigh, QLD
10-2020

Certificate 3 in Business -

Prestige Training
Beenleigh, QLD
07-2020

Skills

  • Complex Problem-Solving
  • Basic Computer/Microsoft skills
  • Team Collaboration
  • Organisation
  • Adaptability
  • Attention to detail
  • Ability to build rapport with customers/clients
  • Works well under pressure

References

Rita Campbell (Previous Store Manager(Currently do not have store manager): 0417780333

Natalie Huynh (Angus & Coote ASM (Co-Company Current Supervisor): 0433 821 504

Kathleen Pestano (Keyholder PT): 0412 112 559

Hannah Feiloakitau (Casual Co-Worker): 0432 472 422

Timeline

Assistant Manager

Goldmark Jewellers
02.2021 - Current

Casual Sales Assistant

Goldmark Jewellers
01.2020 - 02.2021

Certificate 3 Business Trainee

Goldmark Jewellers
06.2019 - 01.2020

High School Diploma -

Beenleigh State High School

Certificate 3 in Business -

Prestige Training

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Sharni Faehrmann