Friendly [Job Title] bringing [Number] years of comprehensive experience in [Type] industry. Proven background in improving operational turnaround and strengthening performance levels across all departments. Motivated team player with proficiency in [Software] and [Software].
Overview
12
12
years of professional experience
Work History
Restaurant Supervisor
ALH Group
Ringwood, VIC
02.2009 - 02.2021
Identified and addressed customer complaints to promote satisfaction and loyalty.
Effectively scheduled and allocated assigned team in alignment with operational and customer needs.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements, and top service standards.
Coordinated efforts of assigned teams with focus on productivity, efficiency and achieving top customer experience.
Identified team weak points and implemented corrective actions to resolve concerns.
Retail Assistant
Simba Global
Bayswater, VIC
06.2018 - 12.2018
Approached browsing customers to initiate conversations to determine buying preferences.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Kept [Type] and [Type] areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
Folded and arranged merchandise in attractive displays to drive sales.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Actively engaged customers to provide general assistance and information on store merchandise.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Circulated assigned areas of sales floor to identify customer service opportunities and coordinate display maintenance.
Increased sales by offering advice on purchases and promoting additional products.
Bar Waitress
Cutting Edge Entertainment And Event Planning
Docklands, VIC
01.2017 - 12.2018
Took drink and food orders, detailed new menu items and specials, and recommended add-ons.
Checked identification for minimum age for sale of alcoholic beverages.
Assisted bartenders with washing of glasses and bar equipment when unusually busy.
Performed opening and closing duties within bar area according to schedule.
Cleared plates and utensils, cleaned table and chairs, and prepared new place settings.
Maintained clean and organized bar area.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Poured and prepared mixed drinks for over [Number] customers daily.
Anticipated guest needs and provided proactive service.
Assisted with bartending duties during high-volume shifts.
Maintained accuracy and efficiency when processing sales transactions.
Served alcoholic and non-alcoholic beverages in bar environment.
Waited on up to [Number] customers at bar and at [Number]-table bar area.