Summary
Overview
Work History
Skills
Timeline
Generic

Sharnice Cleary

Dapto,NSW

Summary

Well-qualified Sales Assistant familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.

Overview

11
11
years of professional experience

Work History

Social Media Manager

Kiearaskiephotography
10.2023 - Current
  • Analyzed and reported social media and online marketing campaign results.
  • Designed and implemented social media strategies to align with business goals.
  • Increased customer engagement through social media.
  • Developed marketing content such as blogs, promotional materials, and advertisements for social media.
  • Suggested and implemented new features to develop brand awareness.
  • Managed relationships with third-party vendors and suppliers to establish timely delivery of services.
  • Planned and prepared for on-location and studio shoots.
  • Liaised with lighting and production team to resolve any issues related to camera, video, audio recording, and lighting.
  • Researched upcoming and potential guests for broadcast.
  • takes behind the scenes content for photoshoot
  • runs all social media platforms

Administration Assistant

Illawarra Aboriginal Corperation
02.2024 - 04.2024
  • Trafficked advertisements to target audience using specific algorithms for focused exposure.
  • Collaborated with sales, product management, and web development teams to create specific marketing campaigns across multiple platforms.
  • Strategized and developed video content for client's website and social media publications.
  • Managed Canva for all content eg: flyers, post,stories,stickers,labels,posters
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Skilled at working independently and collaboratively in a team environment.

Barista

Coniston Bakery
11.2023 - 03.2024
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Maintained regular and consistent attendance and punctuality.

Receptionist

Plus Fitness
04.2023 - 11.2023
  • Cash float & eftpos experience
  • Making sure the gym is clean
  • Producing high quality correspondence, including reports and emails
  • Strong administration skills
  • Exceptional verbal / written communication and interpersonal skills
  • Ability to clearly articulate instructions / recommendations via phone and in writing
  • Very high attention to detail
  • Excellent time management, organisational and multi-tasking skills
  • Be compliance driven, with the ability to work within strict time frames to accomplish service level targets
  • Sound data entry skills and experience with the Microsoft Office software suite
  • Increased sales revenue by implementing strategic sales plans and monitoring market trends.
  • Collaborated with local field sales to promote brand awareness and sales results.

Front of House Barista

Evil Eye Beach Café
01.2022 - 01.2023
  • Key Holder
  • Front-of-house responsibilities
  • Barista duties
  • Customer service and interaction
  • Food and beverage preparation
  • Order taking and processing
  • Maintaining cleanliness and hygiene in the café
  • Cash handling and POS system operation
  • Working under pressure
  • Time management
  • Problem solving

Sedgwick Repair Solutions
01.2022 - 01.2023
  • Ensuring that all claims are effectively managed to deliver excellence in customer care and client retention
  • Actioning incoming correspondence and file management
  • Preparing and coordinating claim documents in a timely manner and liaising with service providers /contractors to effectively organise and progress claims within client Service Level Agreements
  • Reviewing and approving incoming repair invoices, payment recommendations and settlements with a strong focus on accuracy
  • Managing telephone enquiries from clients and customers and making proactive contact to assist in driving claims to finalisation

Front of House Barista

Bombora Restaurant
01.2019 - 01.2022
  • Key Holder experience
  • Independent working
  • Barista duties
  • Front-of-house responsibilities
  • Order processing
  • Maintaining cleanliness and hygiene in the café
  • Problem solving
  • Working under pressure
  • Building customer relationships

Drive Through Area Leader

McDonalds
01.2014 - 01.2019
  • Hit target of #1 drive through in Australia 3 times
  • KPI hitting
  • Multitasking
  • Problem solving and adaptability
  • Team leadership and management
  • Excellent communication skills
  • Customer service
  • Working in groups
  • Working under pressure
  • Time management

Skills

  • Administrative Support
  • Data Entry
  • Photography and Videography
  • Brand Promotion
  • Keen eye for detail
  • Marketing
  • Business Administration
  • Performance reporting
  • Brand Awareness
  • Sales expertise

Timeline

Administration Assistant

Illawarra Aboriginal Corperation
02.2024 - 04.2024

Barista

Coniston Bakery
11.2023 - 03.2024

Social Media Manager

Kiearaskiephotography
10.2023 - Current

Receptionist

Plus Fitness
04.2023 - 11.2023

Front of House Barista

Evil Eye Beach Café
01.2022 - 01.2023

Sedgwick Repair Solutions
01.2022 - 01.2023

Front of House Barista

Bombora Restaurant
01.2019 - 01.2022

Drive Through Area Leader

McDonalds
01.2014 - 01.2019
Sharnice Cleary