Well-qualified Sales Assistant familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
11
11
years of professional experience
Work History
Social Media Manager
Kiearaskiephotography
10.2023 - Current
Analyzed and reported social media and online marketing campaign results.
Designed and implemented social media strategies to align with business goals.
Increased customer engagement through social media.
Developed marketing content such as blogs, promotional materials, and advertisements for social media.
Suggested and implemented new features to develop brand awareness.
Managed relationships with third-party vendors and suppliers to establish timely delivery of services.
Planned and prepared for on-location and studio shoots.
Liaised with lighting and production team to resolve any issues related to camera, video, audio recording, and lighting.
Researched upcoming and potential guests for broadcast.
takes behind the scenes content for photoshoot
runs all social media platforms
Administration Assistant
Illawarra Aboriginal Corperation
02.2024 - 04.2024
Trafficked advertisements to target audience using specific algorithms for focused exposure.
Collaborated with sales, product management, and web development teams to create specific marketing campaigns across multiple platforms.
Strategized and developed video content for client's website and social media publications.
Managed Canva for all content eg: flyers, post,stories,stickers,labels,posters
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Skilled at working independently and collaboratively in a team environment.
Barista
Coniston Bakery
11.2023 - 03.2024
Monitored supply levels at counter and maintained customer areas to meet typical demands.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Maintained regular and consistent attendance and punctuality.
Receptionist
Plus Fitness
04.2023 - 11.2023
Cash float & eftpos experience
Making sure the gym is clean
Producing high quality correspondence, including reports and emails
Strong administration skills
Exceptional verbal / written communication and interpersonal skills
Ability to clearly articulate instructions / recommendations via phone and in writing
Very high attention to detail
Excellent time management, organisational and multi-tasking skills
Be compliance driven, with the ability to work within strict time frames to accomplish service level targets
Sound data entry skills and experience with the Microsoft Office software suite
Increased sales revenue by implementing strategic sales plans and monitoring market trends.
Collaborated with local field sales to promote brand awareness and sales results.
Front of House Barista
Evil Eye Beach Café
01.2022 - 01.2023
Key Holder
Front-of-house responsibilities
Barista duties
Customer service and interaction
Food and beverage preparation
Order taking and processing
Maintaining cleanliness and hygiene in the café
Cash handling and POS system operation
Working under pressure
Time management
Problem solving
Sedgwick Repair Solutions
01.2022 - 01.2023
Ensuring that all claims are effectively managed to deliver excellence in customer care and client retention
Actioning incoming correspondence and file management
Preparing and coordinating claim documents in a timely manner and liaising with service providers /contractors to effectively organise and progress claims within client Service Level Agreements
Reviewing and approving incoming repair invoices, payment recommendations and settlements with a strong focus on accuracy
Managing telephone enquiries from clients and customers and making proactive contact to assist in driving claims to finalisation
Front of House Barista
Bombora Restaurant
01.2019 - 01.2022
Key Holder experience
Independent working
Barista duties
Front-of-house responsibilities
Order processing
Maintaining cleanliness and hygiene in the café
Problem solving
Working under pressure
Building customer relationships
Drive Through Area Leader
McDonalds
01.2014 - 01.2019
Hit target of #1 drive through in Australia 3 times
Independent Social Media Creator + Social Media Manager at Alive Digital MediaIndependent Social Media Creator + Social Media Manager at Alive Digital Media