Sharny Foster
Eagleby,QLD
Summary
Dynamic customer service professional with a proven track record at Bakers Delight, enhancing brand reputation through exceptional service and relationship building. Skilled in data analysis and project management, I effectively resolved complex issues, driving customer satisfaction and loyalty. Passionate about optimizing customer experiences while adapting to high-pressure environments. Skilled in communication and multitasking, ensuring efficient service and customer satisfaction. Seeking to transition into new field, leveraging background in customer service to bring value to new opportunities.
Overview
2
2
years of professional experience
Work History
Customer Service
Bakers Delight
05.2024 - 11.2025
- Provided outstanding customer service, addressing guest concerns promptly and professionally.
- Enhanced brand reputation by delivering exceptional customer service experiences consistently.
- Provided exceptional customer service, resolving complex issues promptly and professionally.
- Monitored customer feedback to improve performance and customer service.
- Answered client queries and complaints to provide strong customer service.
- Grew repeat client base through effective marketing and customer service.
- Ability to finish challenging tasks (e.g. Lifting equipment, cleaning the back kitchen, and storing items) while maintaining efficient customer service during peak hours.
Education
No Degree - Youth Worker
Shailer Park State Highschool
11-2026
Skills
- Data analysis
- Project management
- Customer service
- Team collaboration
- Sales strategy
- Sales strategy
- Strategic planning
- Quality assurance
- Customer service and assistance
- Customer service optimization
- Providing customer service
- Communication skills
- Customer service experience
- Currently studying to become fluent in Spanish
- Ability to handle high risk environments
- Relationship building with customers
- Passionate to maintain the wellbeing and satisfaction of customers
- Flexibility to changes in roster
Languages
English
Native or Bilingual
Spanish
Limited Working
Interests
- DIY and Home Improvement
- I enjoy helping others and giving back to the community
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Gardening
- Enjoy participating in Volleyball for overall physical and mental well-being
- I participate in various sports activities for physical activity, and personal growth
- Baking
- Animal Care
- Cooking
- Crafting and DIY Projects
- Volunteering with youth sports programs to help build knowledge on future career options
- Photography
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Video Gaming
- Virtual Reality
Timeline
Customer Service
Bakers Delight
05.2024 - 11.2025
No Degree - Youth Worker
Shailer Park State Highschool