Sharon Box
Bodallin
Summary
Experienced All Rounder with over 18 years of experience in the Agricultural Industry. Excellent reputation for resolving problems and improving customer satisfaction. Knowledgeable and dedicated customer service professional. Solid team player with an outgoing, positive demeanour and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Adaptive person and committed to continuous, self-directed learning. Working knowledge of operating a CAT Challenger MT855E. Offloading grain while on the move, loading trucks and silos, experience operating a JCB Telehandler, rock bucket attachments, and forks. Experience driving and maintaining a Hino Nifty lift EWP. Safety-oriented, self-driven and personable, hard-working with a cheerful outlook, willing to take on new challenges, and wanting to step outside of my comfort zone. Can work autonomously, can also work within a team structure. Highly proficient in accounting software, databases, MS Office, and working knowledge of 1SAP via BHP.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Owner/Operator
D&S Box T/A Tin Dog Shearing
06.2017 - 12.2020
- Performed duties by all applicable standards, policies, and regulatory guidelines to promote a safe working environment.
- Developed team communications and information for meetings.
- Resolved problems, improved operations, and provided exceptional service.
- Served customers in a friendly, efficient manner following outlined steps of service.
- Actively listened to customers, managed concerns quickly, and escalated major issues to the supervisor.
- Participated in continuous improvement by generating suggestions, and engaging in problem-solving activities to support teamwork.
- Used coordination and planning skills to achieve results according to schedule.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Prepared a variety of different written communications, reports, and documents to ensure smooth operations.
- Managed team of 24 employees, overseeing hiring, training, and professional growth of employees.
Machine Operator - Seasonal
Lingray Nominees PTY LTD
07.2024 - Current
- Operated machinery to meet production targets and maintain workflow efficiency.
- Monitored equipment performance, identifying issues and coordinating repairs as needed.
- Conducted routine quality checks on products to ensure compliance with specifications.
- Trained new operators on safety protocols and machine handling procedures.
- Maintained accurate records of production output and machine maintenance activities.
- Adhered to safety standards, fostering a culture of safety within the workplace.
- Followed detailed instructions to operate machines with accuracy.
Farm Administrator
Merredin Farms
02.2024 - 05.2024
- Managed daily office operations, ensuring efficiency and adherence to company policies.
- Conducted regular audits of company vehicles.
- Maintained personnel records and updated internal databases to support document management.
- Oversaw vendor relationships, negotiating contracts to optimize service delivery and cost-effectiveness.
Stores Person/Administrator
RUC Cementation MINING – EDNA MAY Gold Mine
06.2021 - 03.2022
- Administration duties using EPICOR and PRONTO, regarding Requisition / Purchasing.
- Data Entry via Excel, monthly stock taking including Drill Consumables and Explosives.
- Off-loading and loading of the weekly store truck using a small IT - Kubota and off-loading Explosives twice weekly.
- The go-to girl for purchasing issues about our site, customer service, and problem-solving.
Overhead Lineworker Apprentice
Western Power
01.2019 - 02.2020
- Worked under the supervision of a Journeyman Electrician to learn a trade and develop electrical knowledge.
- Helped complete system installations, digging trenches, and breaking up concrete.
- Checked compatibility and safety of newly installed electrical systems and launched inspections and tests to confirm functionality.
- Used various measuring and testing instruments such as ammeters, ohmmeters, voltmeters, and testing lamps to complete installations and repairs.
- Handled installation of electrical components by splicing, joining, and connecting wire.
- Repaired and checked supporting equipment for electrical systems such as brackets and hangers.
- Assessed electrical systems functionality and continuity of circuits using devices such as ohmmeters, voltmeters, and oscilloscopes.
- Fabricated custom and replacement parts according to specifications, using hand tools.
Audit Sampler Officer
CBH
09.2018 - 11.2018
- Managed quality assurance program, including on-site evaluations, internal audits, and customer surveys.
- Worked in conjunction with growers to understand needs and provide excellent service.
- Monitored all company inventory to ensure stock levels and databases were updated.
- Carried out day-day-day duties accurately and efficiently.
- Maintained excellent attendance record, consistently arriving to work on time.
- Received and processed stock into the inventory management system.
Professional Wool Technician
D&S Box & P&M Jockich T/A Hassle-Free Shearing
07.2014 - 07.2018
- Performed duties by all applicable standards, policies, and regulatory guidelines to promote a safe working environment.
- Developed team communications and information for meetings.
- Resolved problems, improved operations, and supplied exceptional service.
- Actively listened to customers, managed concerns quickly, and escalated key issues to the supervisor.
- Used coordination and planning skills to achieve results according to schedule.
- Tracked Contracting business revenue and costs with Cash flow and XERO, diligently reconciling accounts to support high accuracy.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Completed bi-weekly payroll for company employees, including calculating taxes, vacation, and sick time.
- Maintained clean and organized files by keeping accounts payable records up to date.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
Weighbridge Officer
Bodiam Hay
05.2016 - 12.2016
- Conducted day-day-day duties accurately and efficiently.
- Developed and maintained courteous and effective working relationships.
- Worked flexible hours, night, weekend, and holiday shifts.
- Managed quality assurance program, including on-site evaluations, internal audits, and customer surveys.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed duties by all applicable standards, policies, and regulatory guidelines to promote a safe working environment.
- Created spreadsheets using Microsoft Excel for daily, weekly, and monthly reporting.
Client Service Manager
SERCO – Yongah Hill Detention Centre
12.2012 - 06.2014
- Achieved high staff morale and retention through effective communication, prompt problem resolution, initiative-taking supervisory practices, and facilitation of a proactive work environment.
- Interacted with clients on regular basis to quickly alleviate issues and provide project updates.
- Investigated, documented, and submitted information to Quality Department about special incidents, events, and complaints.
- Kept stakeholders up to date on details about client projects.
- Managed complaints provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
- Built client relationships by responding to inquiries, identifying, and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Performed duties and provided service by established operating procedures and company policies.
Education
Certificate of Achievement - Truck Operation
Underground Training
Online02.2022
Certificate - Fabricate, Assemble and Dismantle Utilities Industry
North Metropolitan Tafe
Perth04.2019
Certificate IV - Agriculture
Challenger Tafe
Perth05.2002
Skills
- Initiative-taking professional
- Proficient use of PRONTO, XERO, ERP
- Excellent written and verbal communications
- Microsoft Applications
- Interpersonal skills
- Accountable and Adaptable
- Customer Focused
- Leadership, management
Certification
- DGS - Licence # DGC044825 – Expiry Date 06/09/2026.
- WA DRIVERS LICENCE – Manual Expiry Date 23/12/2026
- COVID CERTIFICATE – Both Vaccines include Booster. 4th Booster booked in 26.07.22
- HIGH-RISK LICENCES – Expiry Date 24.05.2024 Forklift, Working at Heights, Operate a Vehicle Loading Crane 10 Tonnes and above, License to perform Dogging, License to Operate a Boom -Type Elevating work platform - Boom Length 11 Metres or more.
- MAIN ROADS OF WA - Certificate of Accreditation, Basic Worksite Traffic Management, Expiry Date 21 May 2022.
- DRIVE SAFE AUSTRALIA - Operate a Light Vehicle (4WD Gravel) Operate a Commercial Vehicle, March 2019.
- AUSQ TRAINING - Implement Traffic Management Plan RIIWHS302D Communicate in the Workplace RIICOM201D, Work safety and follow WHS policies and procedures RIIWHS201D, March 2019.
- FIRE TRAIN - Fire Extinguisher use, Bushfire Awareness, Fire Tender use & refill water Extinguisher, March 2019.
- ST JOHN - Current First Aid Certificate obtained July 2020.
ADDITIONAL INFORMATION
Please Contact for Work Related References.
Timeline
Machine Operator - Seasonal
Lingray Nominees PTY LTD
07.2024 - Current
Farm Administrator
Merredin Farms
02.2024 - 05.2024
Stores Person/Administrator
RUC Cementation MINING – EDNA MAY Gold Mine
06.2021 - 03.2022
Overhead Lineworker Apprentice
Western Power
01.2019 - 02.2020
Audit Sampler Officer
CBH
09.2018 - 11.2018
Owner/Operator
D&S Box T/A Tin Dog Shearing
06.2017 - 12.2020
Weighbridge Officer
Bodiam Hay
05.2016 - 12.2016
Professional Wool Technician
D&S Box & P&M Jockich T/A Hassle-Free Shearing
07.2014 - 07.2018
Client Service Manager
SERCO – Yongah Hill Detention Centre
12.2012 - 06.2014
Certificate - Fabricate, Assemble and Dismantle Utilities Industry
North Metropolitan Tafe
Certificate IV - Agriculture
Challenger Tafe
Certificate of Achievement - Truck Operation
Underground Training