Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Sharon Carlton

Gym Yoga Instructor / PT / Receptionist
Brisbane ,Toowong
Sharon Carlton

Summary

Dynamic and results-oriented professional with extensive experience at Sunny Gymz, and also self employed. Also adept in customer relations and organization skills. Excelled in streamlining operations, enhancing customer satisfaction, and fostering positive relationships. Demonstrated proficiency in data entry and multitasking, Achieved high client retention and satisfaction through exceptional service and interpersonal skills. Always maintain an upbeat friendly vibe and genuinely care, love helping all individuals to live their best life.

Overview

42
years of professional experience
6
Certification

Work History

Sunny Gymz

Receptionist
10.2018 - Current

Job overview

  • Kept reception area clean and neat to give visitors positive first impression.
  • Always greeting clients with a smile and genuine conversation to make sure they knew they were special to our gym.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.

Sunny Gymz

Gym/Yoga Teacher
12.1982 - Current

Job overview

  • Instructed students in breathing, meditation and yoga poses to improve strength stability and flexibility.
  • Established a welcoming and inclusive environment for students of all skill levels, fostering community growth.
  • Planned, set up and led yoga classes for beginner through advanced practitioners.
  • Tailored each yoga session according to the specific goals, abilities, and preferences of individual students or groups.
  • Expanded knowledge of anatomy, alignment principles, and sequencing through continuous education and professional development opportunities
  • Built genuine connections with students to increase comfort with class and encourage return visits.
  • Tailored programs to individual needs, promoting health and injury recovery.
  • Conducted private sessions that focused on personal goals and challenges, leading to marked progress in individual practices.
  • Cultivated calming atmosphere, setting up spaces that encouraged relaxation and focus.
  • Demonstrated proper form and technique to prevent injuries specifying the clients own ability to listen to their own bodies as our biomechanics and history are all unique.

Self Employed

Personal Trainer
10.1982 - Current

Job overview

  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Improved client fitness levels by developing personalized workout plans and monitoring progress.
  • Increased client retention through consistent communication, motivation, and support.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.
  • Maintained up-to-date knowledge of fitness training methods to inform approach.
  • Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
  • Designed specific workout systems for individual clients based on performance ability.
  • Adapted workout routines for special populations such as seniors or those recovering from injuries ensuring safety while still challenging their abilities.
  • Fostered a positive workout environment with upbeat energy and professional demeanor.
  • Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
  • Maintained detailed records of all client interactions including progress notes, goal tracking updates allowing for easy assessment adjustments when needed.
  • Enhanced gym member satisfaction by providing one-on-one consultations and group training sessions.
  • Expanded knowledge of industry trends by attending workshops and conferences, applying new techniques to client programs.

Education

New Zealand
New Zealand

Certification from Health And Fitness

University Overview

Skills

  • Delivering fun caring informative motivating classes and sessions
  • Time Management and Organisation skills
  • Class and Program Preparation
  • Data Entry/Computer work
  • Genuine Customer/Client relations
  • Scheduling appointments and necessary follow up
  • Relate well with all people- ages cultures and respecting wherever they are at on their fitness/health journey
  • Confident in my ability always keeping a positive cheerful outlook and have an excellent work ethic, able to manage motivate and encourage others
  • High energy level and maintain a very healthy fit lifestyle
  • Punctual reliable responsible honest and caring

Certification

  • Registered Yoga Teacher (RYT) - Yoga Alliance.
  • Les Mills Instructor Certificate – Les Mills International.
  • Body Pump and Rpm
  • Bliss Baby Prenatal and Postnatal Yoga Instructor
  • Bliss Baby Pelvic Floor consultant physiology and anatomy
  • National Certificate of Fitness Exercise Consultant
  • Higher yoga philosophy and technique

Timeline

Receptionist
Sunny Gymz
10.2018 - Current
Gym/Yoga Teacher
Sunny Gymz
12.1982 - Current
Personal Trainer
Self Employed
10.1982 - Current
New Zealand
Certification from Health And Fitness
Sharon CarltonGym Yoga Instructor / PT / Receptionist