Summary
Overview
Work History
Skills
Software
Timeline
Generic

Sharon DAWSON

Kanahooka NSW,NSW

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Advanced abilities in Bluechip, Genie and HealthTrack medical software. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

13
13
years of professional experience

Work History

Medical Secretary

The Art Of Vein Care
01.2020 - Current
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
  • Maintained clean and organized office environment to promote positive atmosphere for both staff and patients.
  • Assisted with medical coding and billing tasks
  • Answered phone calls and messages for our practice medical facility, scheduling appointments, and handling patient inquiries.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Worked well in team setting, providing support and guidance.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Maintained current and accurate medical records for patients.
  • Contributed to smooth daily clinic operations by managing telephone lines, directing calls appropriately and taking detailed messages when needed.
  • Organized and detail-oriented with strong work ethic.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Medical Office Receptionist

Vascular Care Centre
04.2019 - 12.2019
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Enhanced patient satisfaction by efficiently managing front desk operations and addressing inquiries in timely manner.
  • Maintained current and accurate medical records for patients.
  • Assisted with medical coding and billing tasks.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Supported office staff and operational requirements with administrative tasks.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Organized and detail-oriented with strong work ethic.
  • Contributed to welcoming atmosphere by greeting patients warmly upon arrival and assisting them throughout their visit.
  • Supported administrative tasks such as filing, data entry, and document preparation for medical professionals.
  • Completed patient referrals to other medical specialists.
  • Answered multiple phone calls per day and messages for our vascular medical facility, scheduling appointments, and handling patient inquiries.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Medical Office Receptionist

South Coast Vascular Labratory
01.2011 - 04.2019
  • Welcomed multiple patients and visitors per day via telephone and in person.
  • Kept patients' appointments on schedule by informing provider of patient's arrival and any delays.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Maintained clean reception area, creating comfortable environment for patients and visitors alike.
  • Contributed to welcoming atmosphere by greeting patients warmly upon arrival and assisting them throughout their visit.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Maintained current and accurate medical records for patients.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Supported administrative tasks such as filing, data entry, and document preparation for medical professionals.
  • Completed patient referrals to other medical specialists.
  • Reviewed and sent medical records to other physicians upon request.
  • Supported office staff and operational requirements with administrative tasks.
  • Organized and detail-oriented with strong work ethic.

Skills

  • Adaptable and Flexible
  • Patient Referral
  • Cash Handling
  • Administrative Support
  • Patient Scheduling
  • Appointment Setting
  • Professional telephone etiquette
  • Clerical Support
  • Patient Billing
  • Medical Billing
  • Customer Service
  • Data Entry Software
  • Strong organizational skills

Software

Bluechip, Genie and Healthtrack

Timeline

Medical Secretary

The Art Of Vein Care
01.2020 - Current

Medical Office Receptionist

Vascular Care Centre
04.2019 - 12.2019

Medical Office Receptionist

South Coast Vascular Labratory
01.2011 - 04.2019

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Sharon DAWSON